1,307 Reviews of Byers Toyota - Service Center
Oct 2018 oil change I've been having service done at this Byers location for 9 years. They provide great service, very timely, and their tech customer service reps after I've been having service done at this Byers location for 9 years. They provide great service, very timely, and their tech customer service reps after great. More
Oil chug vs tires rotated. See note. I just wish they would put the mileage that the oil change is needed on the window of the car. I came in because I thought I needed my oil change and I just wish they would put the mileage that the oil change is needed on the window of the car. I came in because I thought I needed my oil change and it was the rotation of the tires which I could’ve had done for FREE. where I I got the tires. The service is always wonderful but again I wish that I’d known that was for the tires are not that oil change. Thank you More
Service Great place for service I have gone to this dealership for years and every service experience is great. I would recommend it to all of my friends. Gre Great place for service I have gone to this dealership for years and every service experience is great. I would recommend it to all of my friends. Great place to do business More
Service was quick , courteous and friendly . Answers all my questions and I was in and out in 45 minutes. Service person was very friendly and helpful. I had a very pleasant experience. Answers all my questions and I was in and out in 45 minutes. Service person was very friendly and helpful. I had a very pleasant experience. More
This is the best customer service! Michelle was fantastic! Byers has the service department running smoothly. Communication between service and techs is awesome, which makes If great for the customer. Will def Byers has the service department running smoothly. Communication between service and techs is awesome, which makes If great for the customer. Will definitely use them in the future. More
Outstanding Pam was very helpful, friendly, and easy to work with. She made servicing with Byers Toyota very easy. I definitely felt valued and my time worthwhil Pam was very helpful, friendly, and easy to work with. She made servicing with Byers Toyota very easy. I definitely felt valued and my time worthwhile. I would recommend this service department to anybody for all your Toyota needs. More
Outstanding customer service We decided to offer Byers our business after dissatisfaction with another local Toyota dealer. I am so pleased we made the decision! From my initial p We decided to offer Byers our business after dissatisfaction with another local Toyota dealer. I am so pleased we made the decision! From my initial phone call, I was connected with Michele in the service department who set the tone for a EXCEPTIONAL service experience. Michele exceeded my expectations through her delivery of customer service. The additional staff at Byers Delaware were outstanding as well - everyone smiled, greeted me and seemed to enjoy their job! I will definitely continue my business with Byers Delaware! Thank you for a great experience. More
20000 mile check Very courteous, they did the job quickly even with the shop being extremely busy. They kept me informed on the progress towards completion. I will be Very courteous, they did the job quickly even with the shop being extremely busy. They kept me informed on the progress towards completion. I will be back for all my service needs. More
Amazing customer service every time This service team is exceptionally polite, detail oriented and incredibly fast. I Highly recommend them for any repair or maintenance needs. They trea This service team is exceptionally polite, detail oriented and incredibly fast. I Highly recommend them for any repair or maintenance needs. They treat each customer exceptionally well. More
Superb customer service I was more than impressed with Daniel Kelley at Byers. I shared that I had been a 20-year customer of another dealership and that I would no longer re I was more than impressed with Daniel Kelley at Byers. I shared that I had been a 20-year customer of another dealership and that I would no longer return there due to the abysmal customer service on my last 3 visits (yes, I continued to give them the benefit of chances to keep my loyalty). More