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Byers Toyota - Service Center

Delaware, OH

4.5
1,304 Reviews
Call Service Center (740) 273-3998

1,304 Reviews of Byers Toyota - Service Center

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October 27, 2024

Timely efficient thorough friendly minimum time waiting for the work to be done best service department I have ever been in More

by dirtguy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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October 24, 2024

I like the dealership but they over charge on some small things that need to be done. More

by mark glandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
October 22, 2024

We received excellent service, knowledgeable employees,and value for our dollars. Work was done when they estimated it would be. Definitely recommend their Service Dept. More

by Pju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
October 11, 2024

Byers Toyota is outstanding. .I have had positive experiences I would highly recommend Byers Toyota!! More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeeley
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October 08, 2024

Also works to fit my schedule. I trust that she will only recommend what is needed More

by vote-y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
October 06, 2024

Dependable service staff. I was kept informed of my car's service progres. We purchased and service our vehicles at Byers because they treat us well. We live one hour drive fr More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
October 04, 2024

The dealership has great customer service, a relaxing place to wait for your vehicle, overall very satisfied with my experience More

by mehul78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Dawson Justice
Report | Print
October 04, 2024

I will buy all my cars from Todd Garverick and Byers of Delaware. All the employees treat us like family. More

by ben.snively
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
October 04, 2024

I had a very satisfying experience with buying a used car from Byers Toyota in Delaware. They were very laid back, honest, and thorough. I worked with a salesman named Colton who followed up with a couple of More

by Sspence
Recommend Dealer
Yes
Employees Worked With
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Byers Toyota responded

Thank you for sharing your experience with Byers Toyota, and specifically with Colton. We're thrilled to hear that you found the process honest and thorough. It's wonderful to know Colton followed up on your requests, and we appreciate your trust in us for future purchases. If there's anything else we can do for you, please feel free to reach out. Safe driving!

October 01, 2024

I was happy with the oil change, but had an unresolved braking issues. I found a tech bulletin from Toyota that should fix my sporadic brakes issue due to how hybrid regenerative braking does not engage h More

by HiHylove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jameson
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Oct 02, 2024 -

Byers Toyota responded

Thank you for taking the time to share your feedback with us. We are glad to hear you were satisfied with your oil change service. However, we sincerely apologize for any inconvenience caused by the unresolved braking issue. Your safety and satisfaction are our top priorities, and we regret that we were unable to address your concern within your warranty period. We understand your frustration, especially considering the recent TSB from Toyota regarding the hybrid regenerative braking system. Please reach out to our Service Manager directly so we can discuss your situation in more detail and explore possible solutions to assist you further. Thank you for bringing this to our attention. We value your business and hope to resolve this matter to your satisfaction.

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