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Byers Toyota - Service Center

Delaware, OH

4.5
1,292 Reviews
Call Service Center (740) 273-3998

1,292 Reviews of Byers Toyota - Service Center

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February 06, 2024

Good and quality service Service writer was courteous,helpful, and very professional. Service was excellent. And fast More

by joe.marte256
Recommend Dealer
Yes
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Feb 06, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle's service needs! We're thrilled to hear that our team provided good and quality service, as well as excellent and fast service. We take pride in offering top-notch customer service and it's great to hear when it's recognized. We know your time is valuable, and we appreciate you taking the time to leave us a review. Our team strives to provide exceptional experiences for all of our customers. Please don't hesitate to reach out if there is anything else we can assist you with in the future. We look forward to seeing you again!

February 04, 2024

Very professional group of employees at this dealership. Was willing to work with us on the timing of the deal, that got delayed by the insurance company on a total collision claim. More

by WDECKLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Butch Chipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us such kind feedback! We are happy to hear that our team at Byers Toyota provided you with a professional and accommodating experience. Our goal is to ensure our customers are satisfied in every aspect of their visit, no matter the timing delays. Thank you again for choosing Byers Toyota, we look forward to working with you in the future.

February 04, 2024

I liked the no xx and you didn't try to tell me my 2017 Lexus needed $5k of work. However I'm highly annoyed by the harassing text messages to complete a survey. More

by RSWAGER
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
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Feb 06, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! Here at Byers Toyota, honesty and transparency are our top priorities. We're glad to hear that your experience with us was positive and that you appreciated the straightforward approach of our team. We look forward to continuing to provide you with reliable and trustworthy service for your Lexus in the future! See you at your next appointment.

February 03, 2024

There has been a partnership with Byers for my last 4 vehicles. Needless to say, the service department is a major influence with their customer relations in their knowledge, skills, communications, and More

by karassini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Feb 06, 2024 -

Byers Toyota responded

Thank you for your loyalty and continued support, we truly appreciate it! At Byers Toyota, our service department aims to provide exceptional customer service and build long-lasting relationships with our customers. We are thrilled to hear that our team's knowledge, skills, and communication have been positively impacting your experience with us. Thank you for taking the time to share your feedback and we look forward to continuing to serve you in the future.

February 03, 2024

Courteous service and comfortable surroundings. The coffee is very good and not too hot to drink. More

by perambulation11
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
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Feb 08, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review and 5-star rating of Byers Toyota, we truly appreciate it! We are delighted to hear that you enjoyed our courteous service and comfortable surroundings during your visit. It's our goal to make every customer feel welcome and at ease when they walk through our doors. We also take pride in providing quality beverages, such as our coffee that you mentioned. We look forward to serving you again in the future and hope you have a fantastic day!

February 03, 2024

Good efficient service with great communication from start to finish The work was done correctly and quickly More

by joshtkelly
Recommend Dealer
Yes
Employees Worked With
Jameson
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Feb 06, 2024 -

Byers Toyota responded

Thank you for your kind words and five-star review! We love hearing from satisfied customers like yourself. Our team at Byers Toyota is dedicated to providing efficient service with clear communication every step of the way. It's great to hear that we were able to meet your expectations and complete the work quickly and correctly. Thank you for choosing Byers Toyota - please don't hesitate to reach out if there's anything else we can assist with in the future!

February 03, 2024

Gynnae has always been gracious, helpful, and thorough. I have been coming to this service department for all my Toyota vehicles for a great many years - Supra, 4Runner, Land Cruiser, Tacoma. More

by MCALDERONEDVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review, we really appreciate it! We are thrilled to hear that Gynnae has been nothing but helpful during your numerous visits to our service department. We take pride in providing excellent customer service and will be sure to pass along your kind words to Gynnae. We are grateful for your loyalty over the years and we are happy to be your go-to dealership for all of your Toyota vehicles. Our team looks forward to continuing to provide you with top-notch care and service during your future visits. Thanks again for choosing Byers Toyota!

February 01, 2024

I arrived a little late to get a new fob programmed. I was on a tight schedule and they work together to meet my schedule. More

by dehupp
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
Report | Print
Feb 08, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review, we really appreciate your feedback. We're happy to hear that our team at Byers Toyota was able to accommodate your schedule and exceed your expectations. We understand how valuable your time is and we strive to make sure all of our customers' needs are met in a timely and efficient manner. Thanks again for choosing Byers Toyota, we look forward to seeing you again!

January 31, 2024

Very accomodating,honest and efficient. Vicki and Becky shuttled me home so that I did not need to wait More

by AREW2345
Recommend Dealer
Yes
Employees Worked With
Jameson
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Feb 02, 2024 -

Byers Toyota responded

Hi there! Thank you so much for taking the time to leave a review for our dealership. We're thrilled to hear that Vicki and Becky were able to provide such excellent service during your visit and make sure you were taken care of. We truly appreciate your kind words and we look forward to seeing you again in the future at Byers Toyota. Thanks again for choosing us!

January 28, 2024

Seamless operation Friendly and helpful Frequent updates All in one service with rental cars on site More

by bradshreve
Recommend Dealer
Yes
Employees Worked With
Jamison
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Jan 28, 2024 -

bradshreve responded

Thank you

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