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Byers Toyota - Service Center

Delaware, OH

4.5
1,307 Reviews
Call Service Center (740) 273-3998

1,307 Reviews of Byers Toyota - Service Center

Sort by
February 03, 2024

Courteous service and comfortable surroundings. The coffee is very good and not too hot to drink. More

by perambulation11
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
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Feb 08, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review and 5-star rating of Byers Toyota, we truly appreciate it! We are delighted to hear that you enjoyed our courteous service and comfortable surroundings during your visit. It's our goal to make every customer feel welcome and at ease when they walk through our doors. We also take pride in providing quality beverages, such as our coffee that you mentioned. We look forward to serving you again in the future and hope you have a fantastic day!

February 03, 2024

There has been a partnership with Byers for my last 4 vehicles. Needless to say, the service department is a major influence with their customer relations in their knowledge, skills, communications, and More

by karassini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Feb 06, 2024 -

Byers Toyota responded

Thank you for your loyalty and continued support, we truly appreciate it! At Byers Toyota, our service department aims to provide exceptional customer service and build long-lasting relationships with our customers. We are thrilled to hear that our team's knowledge, skills, and communication have been positively impacting your experience with us. Thank you for taking the time to share your feedback and we look forward to continuing to serve you in the future.

February 01, 2024

I arrived a little late to get a new fob programmed. I was on a tight schedule and they work together to meet my schedule. More

by dehupp
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
Report | Print
Feb 08, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review, we really appreciate your feedback. We're happy to hear that our team at Byers Toyota was able to accommodate your schedule and exceed your expectations. We understand how valuable your time is and we strive to make sure all of our customers' needs are met in a timely and efficient manner. Thanks again for choosing Byers Toyota, we look forward to seeing you again!

January 31, 2024

Very accomodating,honest and efficient. Vicki and Becky shuttled me home so that I did not need to wait More

by AREW2345
Recommend Dealer
Yes
Employees Worked With
Jameson
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Feb 02, 2024 -

Byers Toyota responded

Hi there! Thank you so much for taking the time to leave a review for our dealership. We're thrilled to hear that Vicki and Becky were able to provide such excellent service during your visit and make sure you were taken care of. We truly appreciate your kind words and we look forward to seeing you again in the future at Byers Toyota. Thanks again for choosing us!

January 28, 2024

Seamless operation Friendly and helpful Frequent updates All in one service with rental cars on site More

by bradshreve
Recommend Dealer
Yes
Employees Worked With
Jamison
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Jan 28, 2024 -

bradshreve responded

Thank you

January 27, 2024

Gentleman was Very friendly and courteous. Answered our questions. Wait for the vehicle to get done wasn't too long. More

by cschunatz
Recommend Dealer
Yes
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Jan 29, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review, we greatly appreciate it. We are delighted to hear that our staff provided you with excellent customer service and were able to answer your questions. We understand the importance of efficiency and are glad to hear that your wait time was reasonable. Thank you for choosing Byers Toyota and we hope to see you again in the future!

January 27, 2024

Great deal on trade-in and price of new van. Friendly, courteous sales staff. Finance guy kept trying to up sale and add on a bunch of crap extended warranties. Every time he did, the price didn More

by MP810Medic
Recommend Dealer
Yes
Employees Worked With
Troy
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Jan 31, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your recent vehicle purchase! We are thrilled to hear that you had a great experience with our sales staff and were able to get a great deal on your trade-in and new van. Please know that we take all feedback seriously and will address your concerns about the finance department's sales tactics. We appreciate your honesty and are continuously looking for ways to improve the customer experience. Thank you again for your business, and we look forward to serving you in the future.

January 24, 2024

It was good. Friendly and quick Easy and reliable I'm done Stop. I am done More

by michaelhornberger
Recommend Dealer
Yes
Employees Worked With
Tara Farmer, Tara Farmer
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Feb 02, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your car needs! We are glad to hear that you had a positive and efficient experience with our team. We strive to provide friendly and reliable service to all of our customers. We hope to have the opportunity to work with you again in the future. Thanks for your patronage!

January 21, 2024

Always polite, helpful. Asks questions to make sure my needs are met. Offers pre-scheduling options for future needs. More

by agarrison999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Jan 22, 2024 -

Byers Toyota responded

Thank you for your kind words and 5-star review! At Byers Toyota, our goal is to always provide polite and helpful service, ensuring that all of our customers' needs are met. We're glad to hear that our pre-scheduling options have been beneficial for you and we look forward to continuing to provide top-notch service in the future. See you soon!

January 20, 2024

The Service Department is the reason that I will purchase my next car at Byers. More

by RDHUDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Jan 24, 2024 -

Byers Toyota responded

Thank you for your kind words regarding our Service Department at Byers Toyota! We take great pride in providing top-notch service to all of our customers and we're thrilled to hear that it has had such a positive impact on your experience with us. We look forward to helping you with any future car purchases and servicing needs. Thank you for choosing Byers Toyota!

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