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Byers Toyota - Service Center

Delaware, OH

4.5
1,306 Reviews
Call Service Center (740) 273-3998

1,306 Reviews of Byers Toyota - Service Center

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January 17, 2024

I have always had good service at this dealership. They always let me know what will be needing replaced soon. More

by burchett.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Byers Toyota responded

We are thrilled to hear you have had consistently good experiences at Byers Toyota! Our team takes great pride in providing excellent service and keeping our customers informed about their vehicles. Thank you for taking the time to share your positive feedback and we look forward to continuing to serve you in the future.

January 17, 2024

She is the very best. Very knowledgeable and wonderful to work with. Knows her stuff More

by ransomejennifer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for the glowing review! We are so glad to hear that our team member was able to provide such a wonderful experience for you. Your kind words and appreciation mean a lot to us and we will be sure to pass them along. We hope to have the opportunity to work with you again in the future!

January 17, 2024

Janae Benton is my go to service person. I’ve called her multiple times when I’m on the road or in town and she’s been able to tell me everything that’s ever been going on with my vehicle si More

by rvann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Bickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Byers Toyota responded

Thank you for your kind words and loyalty, we truly appreciate it! We're glad to hear that Janae has consistently provided exceptional service for you over the years. We will make sure to pass along your appreciation to her and our entire service team. Thank you for choosing Byers Toyota as your go-to dealership for the past decade. We look forward to continuing to serve you in the future!

January 17, 2024

Everything went great. Everything was fine. Everything was good. Need more room for waiting. thank you More

by Kimball1sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are thrilled to hear that your visit was great and everything went smoothly. Thank you for your feedback regarding our waiting space, we will take it into consideration as we strive to improve our services for our valued customers. We appreciate your business and look forward to serving you again in the future. Thank you again!

January 17, 2024

Friendly and knowledgeable, they seem to really care about their customers. They do need to make sure the popcorn is ready when I come in More

by CBIDKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for taking the time to share your experience with us. It's wonderful to hear that our team was able to provide friendly and knowledgeable service to you during your visit. We truly value our customers and want them to feel cared for. Thank you for choosing Byers Toyota.

January 17, 2024

Very professional. They set your expectations up front and consistently meet those expectand superior everything runs very smoothly and without any issues. More

by welch3587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for the 5-star review! We are thrilled to hear that our professionalism and clear expectations have contributed to a smooth and superior experience at Byers Toyota. We appreciate your support and look forward to continuing to serve you in the future.

January 17, 2024

The scheduled 35,000 mile maintenance on my 2021 Sienna XLE was performed in 45 minutes. The service tech thoroughly explained what was done. The waiting area was well maintained and comfortable More

by dmccann725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Byers Toyota responded

We're thrilled to hear your 35,000 mile maintenance appointment on your 2021 Sienna XLE at Byers Toyota was completed in a timely manner and that you found our waiting area comfortable! Our goal is to always provide efficient, quality service for our customers. Thank you for taking the time to leave us feedback and we look forward to seeing you on your next visit!

January 17, 2024

My dealer went out of his way to get me the exact 4Runner I was looking for More

by Jefds12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jan 18, 2024 -

Byers Toyota responded

We're thrilled to hear that your experience at Byers Toyota was a positive one! Our team strives to go above and beyond to find our customers their dream vehicles. We appreciate your recognition of our efforts and hope you are enjoying your new 4Runner. Thank you for choosing Byers Toyota!

January 17, 2024

I love coming to this shop. I trust them and fee my vehicle is in great hands! More

by heidi.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you so much for your kind words and trust in our dealership! We strive to provide the best service possible, and it means a lot to us that you feel your vehicle is in great hands here at Byers Toyota. We look forward to seeing you at your next visit!

January 17, 2024

Best dealer around! Service department is the absolute best, hands down. Very friendly, timely, and considerate of customers. More

by jlewis113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for sharing your positive experience at Byers Toyota! Our service department works hard to provide friendly and timely service to all of our customers, and I am delighted to hear that we have succeeded in making your visit a pleasant one. We hope to continue being your choice for all of your automotive needs. Thank you for your support!

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