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Byers Toyota - Service Center

Delaware, OH

4.5
1,293 Reviews
Call Service Center (740) 273-3998

1,293 Reviews of Byers Toyota - Service Center

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October 22, 2023

Very professional & explained needed service to avoid further problems.would highly recommend the service department. More

by dnlmur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Oct 24, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 19, 2023

Would prefer checking according to mileage instead of dates. I only use my car when I cannot walk or run to my destination. More

by jdavies003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Oct 20, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 19, 2023

AWESOME EXPERIENCE - VERY FRIENDLY AND MINDFUL OF MY TIME. I WAS IN AND OUT VERY QUICKLY!! More

by PPATTERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY ROUTT, Pam Bishop, Tara Farmer
Report | Print
Oct 20, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 16, 2023

Multiple attempts to fix rudimentary problems This use to be a great Toyota service center Can’t say that anymore More

by Rfiorita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Oct 18, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 11, 2023

Quoted a price to do work required for my fix. I got it done the same day for 1/4 the price of their quote At another shop. I Saved $900.00 by not having Beyer do the work. I guess having the fanc More

by Monki37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Report | Print
Oct 13, 2023 -

Byers Toyota responded

Thank you for leaving your review for Byers Toyota. We understand how important it is to find a service shop that provides reliable service at the best price. We are sorry that we were not able to meet your expectations and provide the value you needed. We appreciate and value all of our customers, and strive to ensure their satisfaction every time they visit us. It saddens us to hear that your experience did not meet up with Byers's standards, but we do appreciate you letting us know so that we can continue improving the quality of our service. We hope you have a great day!

October 11, 2023

Quick service, simple explanation of work done and easy to talk to. Enjoyable experience st the dealer More

by Foamcapt40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Byers Toyota responded

At Byers Toyota, we are thrilled to hear that your experience with us was enjoyable! Thank you for taking the time to review us and give us your feedback. We strive to provide an exceptional customer service experience that leaves you with a positive impression of our dealership. We truly appreciate you for choosing Byers Toyota and we look forward to being of service again in the future.

October 10, 2023

We’ve always gotten pleasant and friendly service at Byer’s whether it’s service or sales. More

by ohjeepgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Byers Toyota responded

Thank you so much for sharing your experience with us, we are proud to hear that you were pleased with the customer service that you received while visiting Byers Toyota! Our team tries their best to ensure each customer's visit is as pleasant and positive as it can be. We are thrilled to have exceeded your expectations, and are honored that you choose us for all of your automotive needs. We look forward to welcoming you back soon!

October 06, 2023

They do a great job. They recommend what you need and when you should definitely get it done. More

by tinapott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Byers Toyota responded

We are so thrilled to hear we were able to exceed your expectations at Byers Toyota, and want to thank you for taking the time to leave us this wonderful review. We understand that recommendations on required services can enhance your experience with us which is why we strive to make sure we cover all aspects of care for our customers. We are glad the service exceeded your expectations and look forward to seeing you again soon.

October 02, 2023

We have always received excellent service at Byars Toyota in Delaware. The staff are professional and also friendly. More

by TravelsEnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Oct 02, 2023 -

Byers Toyota responded

We are thrilled to hear that you've always been satisfied with the excellent and friendly service at our Byers Toyota dealership. We take great pride in providing a warm and welcoming environment for each of our valued customers. Thank you for sharing your experience, we really appreciate it! If there is ever anything else we can do to make your visits even better, please let us know.

September 30, 2023

Scheduled with no problem. Got my issues resolved as expected. Thanks to Chelsie, Michele and Jameson. More

by Ric Storts
Recommend Dealer
Yes
Employees Worked With
Chelsie
Report | Print
Oct 02, 2023 -

Byers Toyota responded

Thank you so much for your kind words about Byers Toyota and our amazing staff, Chelsie, Michele and Jameson! We appreciate your taking the time to review us. We are proud of our customer-focused approach here at Byers Toyota to helping resolve any issues or concerns you might have. We value feedback from each and every one of our customers and are delighted to know our team members excelled in providing you with excellent service. Our goal is always to ensure that all of our customers have the best possible experience with us when they come through our doors, so please don’t hesitate to contact us again if you need any more help. Thank you for choosing Byers Toyota!

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