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Byers Toyota - Service Center

Delaware, OH

4.5
1,293 Reviews
Call Service Center (740) 273-3998

1,293 Reviews of Byers Toyota - Service Center

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September 20, 2023

Always ready for the customer at arrival, friendly and repairs finished promptly. Drive past another Toyota dealer to get to Byers More

by JCLAWSON1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
Report | Print
Sep 22, 2023 -

Byers Toyota responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience was positive and that you are willing to drive past other dealerships to reach our location. Our team prides themselves on helpful customer service and prompt repairs, so we're glad that aspect of our business made your visit successful. We look forward to seeing you back at Byers soon!

September 20, 2023

Quick, friendly, easy. Free coffee as your wanting. On schedule with my appointment. Can't ask for more. More

by joel_twaddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Sep 22, 2023 -

Byers Toyota responded

Thank you so much for this wonderful review, Joel! We are glad to know that your experience was quick, friendly, easy and even included a cup of coffee from our waiting room! Good service is our top priority and we are delighted to hear that we achieved it. We look forward to welcoming you back again soon and being a part of all your vehicle needs. Have an excellent week!

September 18, 2023

Quick service with a clear understanding of what was needed and what was completed. Thank you! More

by Mimi.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Sep 20, 2023 -

Byers Toyota responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you received service that was fast and thorough. Our team takes pride in understanding the needs of each customer and is dedicated to providing quality work. We're glad we could make your visit with us a positive one. We look forward to serving your automotive needs in the future, and thank you again for your patronage!

September 17, 2023

Byers is the place to buy cars. Toyota sales and service are the best. Ty Barlow (was) one of the best sales. Gynnae Britton is one of the best service advisor, Always thinking what More

by jmmcquown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 16, 2023

Byers Toyota in Delaware is a great place to get all your car needs taken care of...exceptional people and staff... More

by Powell.hugh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Church, Tara Farmer
Report | Print
Sep 18, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

Sep 19, 2023 -

Powell.hugh23 responded

Much appreciated for always doing a exceptional job servicing my Toyota Camry.

September 16, 2023

Always spot on with service questions and a path to correct the issues I addressed! Great service ! More

by abean1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
Report | Print
Sep 18, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 15, 2023

Satisfied with service but mildly disappointed it took an hour and forty five minutes for an oil and coolant change. More

by grheilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 15, 2023

We have always had excellent service visits at Byers. We look forward to visiting them in the future. More

by ohjeepgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 14, 2023

Great service and Scott really was helpful Took care of my question and inquiries He is really awesome More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , Tara Farmer
Report | Print
Sep 15, 2023 -

Byers Toyota responded

Thank you for the great review and kind words. We are so pleased to hear that Scott was able to take excellent care of your questions and inquiries. We know that he always works hard to provide our customers with exceptional service, and we are so glad that you found him knowledgeable and helpful. We value your feedback and thank you for choosing Byers Toyota!

September 14, 2023

Service is quick and at point. Service crew is attentive. They provide detail information on their finding More

by christ_alvz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Byers Toyota responded

Thank you for sharing your experience at Byers Toyota, we really appreciate it! We're delighted to hear that our service crew was attentive and that you received all the detailed information you needed about your car's findings. It is our commitment to provide excellent customer service and we are thrilled to know that our team exceeded expectations. We would love to help you again in the future, so do let us know if there is anything else we can do for you. Have a great day!

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