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Byers Toyota - Service Center

Delaware, OH

4.5
1,339 Reviews
Call Service Center (740) 273-3998

1,339 Reviews of Byers Toyota - Service Center

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July 16, 2025

Service is fast and thorough. The place runs like a machine. Very smooth. Always friendly. Excellent waiting area. I moved to the other side of town but still come to this loca More

by channyr1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannie McNeely
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Jul 21, 2025 -

Byers Toyota responded

Thank you so much for your kind review! We're delighted to hear that our fast and friendly service, along with our waiting area, continues to meet your expectations. It means a lot to us that you still choose this location despite being on the other side of town. Your support and trust motivate us to keep delivering outstanding service every time. We look forward to seeing you again soon!

July 15, 2025

Service was well done, the wait was not long, dealership comfortable to wait for repair to be done. . More

by nmort45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Byers Toyota responded

Thank you for your kind feedback! We’re so glad to hear that your wait was comfortable and the service met your expectations. Your satisfaction is always our top priority, and we look forward to serving you again in the future.

July 11, 2025

I bought my truck from Byers and took it there til I moved south. It will probably change my mind about buying another Toyota product because I’ve had such trouble getting anyone down here to fix it and More

by easyaccess123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Byers Toyota responded

Thank you for sharing your experience with us. We're so grateful you trusted us with your truck while you were in the area. I'm genuinely sorry to hear about the trouble you've had since moving and about the timing issues with the part you needed. We understand how frustrating that can be, and your feedback is truly valuable to us. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.

July 10, 2025

The service department is great Tony the master tech and my service advisor Jordon!! Top notch this is why I come here. More

by burketts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with anyone else
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Jul 11, 2025 -

Byers Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Tony and Jordon made such a positive impression. We’re proud to have them on our team, and it’s always a pleasure to serve you. Your recognition means the world to us, and we look forward to seeing you again soon.

July 10, 2025

Service was prompt and the service writer was professional and courteous. Would definitely recommend Byers Toyota More

by robertlee3rd
Recommend Dealer
Yes
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Jul 11, 2025 -

Byers Toyota responded

Thank you for your thoughtful review! We're so glad to hear that our team provided prompt, professional, and courteous service. Your recommendation means a lot to us, and we’re excited to help you again in the future.

July 05, 2025

Close and convenient to my home . Great customer service. My service advisor was the best. More

by m_beals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that our location was convenient for you and that you received great service from your advisor. Your feedback truly means a lot to us, and we look forward to serving you again in the future.

July 02, 2025

Timely service, easy drop off process. Consistent communication. I will keep brining my vehicle back to Byers because of the stellar service. More

by Botokarski
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 02, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our timely service, easy drop-off process, and consistent communication. Ensuring a smooth and stellar service for our customers is always our top priority, so it means a lot to know you'll keep bringing your vehicle back to Byers. We truly appreciate your trust and look forward to seeing you again in the future!

July 01, 2025

Kept me up to speed on my vehicle while I was waiting for it to be ready More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you felt well-informed while waiting for your vehicle. Keeping you in the loop is something we take pride in, and it’s wonderful to know it made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

June 30, 2025

The staff were nice and helpful. The dealership was clean and easy to navigate through when I picked up my car from a service. More

by kaitlyne.reyes
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our staff was helpful and that you found our dealership clean and easy to navigate. Ensuring a seamless and pleasant experience for our customers is always our top priority. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to seeing you again!

June 28, 2025

I've always had good service and good customer service 😀. I would recommend Byers to my friends More

by carolsmith3033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Chadwick, Matt Moloney
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Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words and for recommending us to your friends! We’re thrilled to know you’ve had great experiences with our service and customer support. Your satisfaction means the world to us, and your review just made our day! 😊

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