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Byers Toyota - Service Center

Delaware, OH

4.5
1,293 Reviews
Call Service Center (740) 273-3998

1,293 Reviews of Byers Toyota - Service Center

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August 31, 2023

Great customer service and quick service appreciated. My only complaint is that this is the second time I’ve had my tires rotated but the pressure not checked and corrected. My PSI should be 35, my Psi w More

by sherrylynn652000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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August 31, 2023

I am not happy as I was told if I drop off my truck by 3 pm then you would have enough time to replace the pads and roaters and oil change but then they called me and said the technician does not have enou More

by CHAD.R.DIEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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August 29, 2023

Very kind, competent, efficient personnel. Staff did everything promised and did it well. I received paperwork detailing the work that was done. Car is operating smoothly. So happy with the en More

by SKYELL003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Byers Toyota responded

From all of us at Byers Toyota, we thank you for taking the time to provide your kind and positive feedback! It is very encouraging to hear that you had a pleasant and seamless experience. We uphold ourselves to the highest standards of excellent customer service, so it's great to know that our team was able to deliver and meet your expectations. We are truly delighted to have earned your recommendation - as this is the best form of compliment any business can receive. Thanks again for trusting us with your vehicle needs, we look forward to seeing you again soon!

August 29, 2023

Very professional with great people there in service - would highly recommend Byers for all your needs More

by sullivangeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Aug 30, 2023 -

Byers Toyota responded

Thank you for your kind words about Byers Toyota, we really appreciate it! We strive to provide every customer with excellent service and it's great to hear that you had a good experience when you visited us. We're happy to know that you would highly recommend us to others and we look forward to serving you again in the future. Thank you for your support!

August 24, 2023

Everyone seems to work together effortlessly as a team. It’s like a fine tune engine. I encourage my family and friends to take their cars there. Thank you More

by Reza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Aug 29, 2023 -

Byers Toyota responded

Thank you for your kind words and 9 years of loyalty, it means a great deal to all of us here at Byers Toyota! We highly value the trust our customers show in us and are dedicated to providing exceptional service by working together as one team. We’re so glad you get the same feeling from your visits with us. Your endorsement of our business to family and friends is invaluable and we truly appreciate your recommendation. Thank you again for taking the time to share your positive experience with us- we look forward to many more years of fantastic service!

August 24, 2023

I don’t have any problems with the dealership or my service good to go More

by dnkdebouv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Aug 29, 2023 -

Byers Toyota responded

Thank you for sharing your excellent experience at Byers Toyota! We strive to make every customer's visit as smooth and hassle-free as possible, and we're delighted that our efforts were rewarded with a 5-star review. We truly appreciate your trust to bring your vehicle in for service - it means the world to us. If there is ever anything else we can do for you, please don't hesitate to reach out!

August 24, 2023

Byers Toyota is a exceptional place to get your car service and purchase...all the employees are friendly and helpful... More

by Powell.hugh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Aug 29, 2023 -

Byers Toyota responded

Thank you for your wonderful review of Byers Toyota! We are glad to hear you had positive experiences with our team. At Byers Toyota, we strive to maintain a customer experience that is attentive, respectful, and thoughtful to everyone who visits us. We especially appreciate it when customers like yourself take the time to share their experiences with others! We hope you will continue selecting us in the future and please let us know if there is anything else we can do for you. Thanks again for your kind words - have a great day!

August 24, 2023

We have dealt with Byers and Tara Farmer for about 13 years. Tara is very pleasant and knowlegable. She defines what a true customer service. Person entails.. Byers has always given us great service. More

by Buckeye7379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Aug 29, 2023 -

Byers Toyota responded

Thank you for the wonderful review about Byers Toyota and Tara Farmer! We are absolutely delighted that your positive experiences have continued over the course of 13 years. Our team strives to ensure each customer is treated with the utmost care, respect and knowledge they deserve. We recognize how valuable a good relationship is to customers like you and we thank you for your loyalty. Please don’t hesitate to reach out if there’s ever anything else we can do for you in the future.

August 23, 2023

Good service and good people. I'll always return for service. Prompt to get you in and very polite. More

by mike.jones285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Aug 24, 2023 -

Byers Toyota responded

Thank you for your kind words, Mike. It's wonderful to hear that you had such a positive experience at Byers Toyota! We strive to be prompt and courteous during every customer visit, so we're delighted that we met your expectations. We're grateful for your business and it would be our pleasure if you chose to return for service in the future. Thanks again for choosing Byers Toyota and have a great day!

August 23, 2023

The service was professional and timely. They happily took care of my concerns promptly. Only negative was not putting seat back to original position. More

by kmcinohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure?
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Aug 24, 2023 -

Byers Toyota responded

Thank you for taking the time to leave a review about your experience with Byers Toyota. We are very pleased to see that overall, you found our service to be professional and timely. We strive to always put our customers first and make sure any service needs or concerns are addressed promptly and effectively. We have noted your comment regarding resetting your seat setting back to its original position and apologize that was not done during your visit. We will certainly take this feedback into account moving forward and ensure all returning vehicles are reconfigured as they were upon arrival. Thanks again for visiting Byers Toyota - we hope to serve you again in the future!

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