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Byers Toyota - Service Center

Delaware, OH

4.5
1,307 Reviews

1,307 Reviews of Byers Toyota - Service Center

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August 19, 2023

Very efficient. Clean and well maintained. Great people who seem to look out for the customer. More

by SUE.BADGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Byers Toyota responded

Hi Sue, we really appreciate you taking the time to share your glowing review of Byers Toyota! We’re so glad you enjoyed your visit and found our space and people to be efficient, clean, well maintained, and looking out for your interests. It means so much to us that our customers feel welcome and taken care of in our dealership – thank you for the recognition! We look forward to assisting with all your future automotive needs.

August 16, 2023

Very friendly and efficient employees at Byers Toyota. Service appt started and completed on time. I really enjoy the waiting area with Wi-Fi and work tables that allowed me to finish my work for the da More

by rkot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Aug 18, 2023 -

Byers Toyota responded

Thank you so much for your kind words and five-star review! We strive to make sure that every customer feels special at Byers Toyota through friendly service and efficient care of your car. We're glad you enjoyed our waiting area too - we know it can be hard to be without your vehicle, so those amenities are part of our attempt to make the process a little easier. Thanks again for taking the time to share your experience with us, and we look forward to seeing you again should you need any more work done!

August 16, 2023

I came in for service, Chelsie greeted me, asked me if I had any concerns, reviewed the service with me. She estimated an 1-1.5 hours. In slightly less than an hour the work was completed, she reviewed the More

by sporterpintz
Recommend Dealer
Yes
Employees Worked With
Chelsie-- who is always wonderful to work with!
Aug 18, 2023 -

Byers Toyota responded

Thank you for taking the time to review Byers Toyota, we appreciate your feedback and are so pleased to hear that Chelsey provided such great service during your visit. Her willingness to listen to your needs and provide an accurate estimation of the time required for your service is highly commendable. We are proud to have such an exemplary customer service representative be part of our team here at Byers! We strive to ensure all our customers have a delightful experience each and every time they visit us, so thank you for choosing Byers Toyota for your service needs. We look forward to having you back soon!

August 16, 2023

I choose this dealership because of its location and the staff is friendly from beginning to end. Thank you Byers Toyota. More

by JTSULLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 18, 2023 -

Byers Toyota responded

Thank you so much for your review, we are so glad that Byers Toyota was able to provide a convenience with our location and show you the friendly service that our staff strives to provide at every interaction. It is incredibly valuable feedback to know that you recognize this commitment of our employees. We truly appreciate it and look forward to helping you on any of your future automotive needs!

August 12, 2023

They got me right in when I needed work done. They fixed it and I picked up my car within a couple of hours. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 14, 2023 -

Byers Toyota responded

Thank you for spending your valuable time to share your feedback about us, and we are so glad to hear that Byers Toyota was able to get you in and repair your car quickly. We truly appreciate the positive review and 5 stars! We would love nothing more than to earn further recognition from you by always providing top-notch service. If there’s anything else we can do, please don’t hesitate to reach out.

August 10, 2023

Great service facility. People are very courteous and pay attention to the task at hand. Just overall great service! More

by dclickenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 14, 2023 -

Byers Toyota responded

Thank you for taking the time to write this great review about your experience with Byers Toyota! We are so pleased that you think highly of our Service team. Your satisfaction is very important to us, and we are glad that we could exceed your expectations. We hope to continue providing the same courteous and attentive service in the future. Thank you again for leaving your heartfelt review, and we look forward to seeing you soon!

August 10, 2023

Always, so clean, the staff is wonderful. Like I’ve said before Gynnae is over the moon with her talent and thoughtfulness, just a great employee. More

by janicestumph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Byers Toyota responded

Thank you for the kind words about Byers Toyota! We are delighted that Gynnae was able to provide a great experience. Our goal is to always treat our customers like family, and so we place strong emphasis on hiring staff who always demonstrate care and thoughtfulness - it sounds like we hit the mark with her! We appreciate your positive feedback; please do not hesitate to let us know if there’s anything else we can do to make your experience even better. On behalf of our entire team here at Byers Toyota, thank you for choosing our dealership for all of your vehicles needs.

August 08, 2023

Every car we have bought from them has been a good experience. Fro the sales people to the service people. The branch manager knows how to take care of everyone. More

by splinter8662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Aug 14, 2023 -

Byers Toyota responded

Thank you for your glowing review, we're thrilled to hear about your excellent experience at Byers Toyota! Our team works hard everyday to ensure our customers walk away with an outstanding car purchase and service experience. It's wonderful to hear that you appreciate the efforts of the sales and service people, as well as the branch manager. We rely on positive feedback from customers like you to help maintain a high-level of customer service. Thank you for giving us such a great review - we really appreciate it!

August 05, 2023

Just great, convenient, oh, so nice. Gynnae is always so pleasant and caring and knowledgeable. More

by janicestumph
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony our salesman is also a most wonderful one.
Aug 07, 2023 -

Byers Toyota responded

Thank you for your kind review of Byers Toyota, Janice! It's always wonderful to hear that our customers feel welcome in our dealership. I'm happy to know Gynnae was able to provide you with helpful and attentive service - we appreciate her efforts and take pride in the team we've built here at Byers. We look forward to continuing providing quality automobiles and excellent service to our customers. Thanks again for your review, Janice!

August 04, 2023

Thank you for the wonderful service, detailed information and solid communication exhibited by the folks there! I am targeting a Camry TRD purchase soon! More

by JAMESALAPINSKI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Byers Toyota responded

Thank you for your five-star review of Byers Toyota, James! We're thrilled to hear that our team provided you the service and information needed. Your experience is true testament to our commitment in delivering excellent customer service. We look forward to assisting you with your Camry TRD purchase soon. If there's anything else we can do for you, please don't hesitate to get in touch with us. Thank you again for your feedback!

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