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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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April 21, 2021

Excellent service. Took less time than I was told. That is a definite plus! Always have been happy with their service department. They are always ready when I bring my car in. More

by Tzmanianalbanian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Apr 23, 2021 -

Byers Toyota responded

Thanks for the 5 Star rating! Happy to hear we are always able to take great care of you and your car.

April 21, 2021

Very happy with service. Completed while I waited. Regular device is easy to schedule and completed quickly. I have no complaints. Waiting area is comfortable. More

by jpeters71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
May 04, 2021 -

Byers Toyota responded

It is always nice to hear we are doing a great job for you and you vehicle! Thanks so much for the 5 Star rating.

April 21, 2021

Tara at Byers toyota is very friendly and easy to communicate with. Rescheduled my service appt multiple times to accommodate my busy schedule. The service is always fast and fairly priced. I drive w More

by todd_hertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
May 04, 2021 -

Byers Toyota responded

Thank you for the positive feedback. We appreciate the confidence and trust you put in Tara and our team. Thank for choosing Byers Toyota.

April 20, 2021

Toyota Care- said I needed alignment2hrs later I was asking for update- no car wash, no washer fluid, handprints inside And floor mat onfront seat More

by c.reeves
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jameson Church listed on paperwork
Apr 23, 2021 -

Byers Toyota responded

Sorry to hear we were unable to provide you with an excellent service experience. We have tried to reach out to you. We would like to get you taken care of and correct our mistakes. Please call Michelle Walker at 740.368.7666 or email her at mwalker@byersauto.com.

April 19, 2021

Great service by use Car department and great service by service department when we buy car two weeks before some Minor Technical issue so I call service department and they schedule Right away And also t More

by K patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Apr 23, 2021 -

Byers Toyota responded

Thank you! Glad to hear we were able to provide you with a great service and purchase experience. Enjoy the new car and thanks for choosing Byers Toyota.

April 16, 2021

Fast efficient and professional.The service people are personable and helpful. Safety protocols during the pandemic are excellent. throughout the dealership Would not go anywhere else More

by shirleyalice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Apr 23, 2021 -

Byers Toyota responded

Thanks for the positive feed back. We appreciate the 5 stars and your business.

April 15, 2021

Top shelf outfit- professional, friendly, know their job- honest approach you can account on! They honor their times quoted and keep you informed if differen loop More

by JIMCAROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
May 04, 2021 -

Byers Toyota responded

Thanks for the positive positive feed back. We appreciate the business.

April 14, 2021

This department is friendly and pretty quick. One problem I’ve had is getting air out in my spare. I’ve asked 4 oil changes now to add air to my spare and they never do. My husband was a service manager More

by stefann03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Byers Toyota responded

Thanks for letting us know. We have talked to the service department and they are aware of the issue. Please reach out to Michelle Walker at mwalker@byerstoyota.com. Thanks for using Byers Toyota for you vehicle service needs.

April 14, 2021

They are always helpful and get the job done right. I appreciate the way they remind me of my appointments and keep my car clean when it is in for service. I have recommended this dealership to friends a More

by vickip0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Apr 14, 2021 -

Byers Toyota responded

We thank you for the great review. Nice to hear that we are doing a great job taking care of your car and you vehicle needs! We appreciate the recommendations.

April 14, 2021

Our radio went out I called service was in the next day had to order the part. Days the part was in they replaced it and it works perfectly. They were very friendly and courteous. More

by RANDALL_BUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Apr 23, 2021 -

Byers Toyota responded

Thanks you for the positive feedback. Glad we were able to take care of your radio issue in a timely manor.

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