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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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January 28, 2021

Good place to deal at.i love my Toyota .Good on gas easy to drive and . And i will continue to have Toyota's forever. Had them for years. More

by rrrobinson40
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Jan 29, 2021 -

Byers Toyota responded

That's great news. We thank you for allowing us the service and take care of your Toyota needs. We appreciate the business.

January 27, 2021

Some employees were not staying 6 feet away from others. it made me wonder how careful they were and how serious they are about the pandemic. More

by Geoandcathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Byers Toyota responded

Thanks for bringing this to our attention. We are very serious about the safety of our employees and our customers. We have constant cleaning and disinfecting going on through out dealership and our customers vehicles. We will bring this to the attention of our management staff also so that they may remind our staff the importance of staying away.

January 27, 2021

Had my new RAV4 Hybrid serviced to have its gas tank and fuel sensor replaced. The service team was very nice and communicated next steps through resolution. All taken care of in one day. Nice job Byers! More

by mokin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer, Dan Kelley
Jan 30, 2021 -

Byers Toyota responded

Thanks for the great rating and thanks for choosing Byers Toyota for you service needs. We appreciate you!

January 26, 2021

I have always gotten quick service. The waiting room is comfortable and is currently set up for social distancing. I like the fact that further service is suggested but not pushed More

by BETH_BREECE
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 30, 2021 -

Byers Toyota responded

Good to hear we are doing a great job taking care of you and your vehicle.. Thanks for choosing Byers Toyota!

January 26, 2021

Great service department highly recommend. I don't take my car anywhere else. All my questions were answered do not have to wait long thanks More

by kent_piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget the cashiers name she was fast and efficient cashing out my bill, Pam Bishop, Tara Farmer, Dan Kelley
Jan 30, 2021 -

Byers Toyota responded

Thank You! Your recommendations are the best compliment you can give us. Thanks for trusting us with your service needs.

January 25, 2021

Easy to use! I have a 18 Sienna and they took care of 2 issues under warranty. Wifi available at service area. Look forward to going back! More

by HILLARYMHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison
Jan 30, 2021 -

Byers Toyota responded

Thanks for the great review. Good to hear we were able to take care of your warranty issues. We look forward to seeing you back.

January 21, 2021

When I have my car serviced, Gynnae is the best. I always feel like my car got the best service and I feel Secure in their suggestions More

by Venza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Byers Toyota responded

We think Gynnae is great too, thanks for acknowledging her hard work and dedication to customer service. Thanks for allowing us to take care of you and your car.

January 20, 2021

Truck has been there 3 times for vibration in the rear and a engine light. Was told it was just tires out of balance. Vibration is normal. Truck did not vibrate 5 months ago when I purchased. All I get is More

by hantzschelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Feb 01, 2021 -

Byers Toyota responded

We apologize for any inconvenience. We always strive to provide excellent customer service at Byers Toyota.

January 18, 2021

I was in for a recall on my 2006 Toyota tundra. everyone from the initial appointment setting phone call to picking the vehicle up and dropping the rental off we're very nice and professional. I would defin More

by Ericahlteen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
didn't get names of anyone but everyone was great
Jan 25, 2021 -

Byers Toyota responded

Thanks - we appreciate you taking the time to rate us. Thanks for the 5 stars and the great recommendation.

January 16, 2021

Quick and easy. Online scheduling makes service a breeze and they’re always ready when I get there. It didn’t even seem like much time had passed and my vehicle was already done. Great experience. Thanks! More

by SMITTYSTAR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Church
Jan 29, 2021 -

Byers Toyota responded

That's awesome to hear, thanks so much for the positive feedback. We appreciate your business.

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