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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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January 14, 2021

The service was very good and timely. The staff was friendly and polite. Waiting area was adequate with available hot beverages to have while waiting More

by ttmcdonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
Jan 29, 2021 -

Byers Toyota responded

Thanks for the positive feedback. We value you opinion and your business. Thanks so much.

January 14, 2021

I didn't need to call to make an appointment; Byers called me! Easy to get in; wish they offered a car wash though, right? More

by kirby.72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Jan 25, 2021 -

Byers Toyota responded

Thanks for taking the time to rate us. Glad we were able to make things easy for you. We do offer a car wash just not in the winter months. We worry about damage that might be caused to your vehicle due to weather conditions (freezing, scratches etc.) Make sure you ask the next time you are in. We appreciate the business.

January 13, 2021

People are always friendly. Tara is great to work with when I bring my car in for service. She is always helpful and explains all work to be done in detail. She is just a pleasant and nice person. More

by coreyhamilton528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 25, 2021 -

Byers Toyota responded

Thanks for choosing Byers Toyota to take care of you and your car. We appreciate the great rating and positive feedback.

January 12, 2021

We leased our first vehicle at Byers Toyota 3 year’s ago and we are very happy about our experience. We will definitely be going back for another lease. Our service experiences have been good. More

by JohnL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jan 30, 2021 -

Byers Toyota responded

Thank for taking the time to rate us. We appreciate you business and look forward to seeing you soon.

January 12, 2021

Would never take my vehicles anywhere but Byers. Always go out of their way to make sure each customer is satisfied with the work being done. More

by Tona Diehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Jan 25, 2021 -

Byers Toyota responded

Thank you for trusting Byers Toyota to take care of you and your vehicle needs. We appreciate the business and the great rating.

January 11, 2021

I went in for an oil change and during their routine maintenance check they discovered a mouse had gotten into my cabin filter and material had gotten into my blower. They cleaned it all out for me and More

by RICHARD.DALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsie Yost
Jan 11, 2021 -

Byers Toyota responded

So glad we were able to get it all taken care of for you. Those little creatures can really do some damage. Good you bought it to us! Thanks for allow us to service your car.

January 09, 2021

They treat you like a person and not a number. it was nice for once going to a dealership that actually had the parts that were necessary for the repair instead of waiting another day. I feel that the ne More

by P.E.Priusprc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelse
Jan 12, 2021 -

Byers Toyota responded

We do value our customers thanks for noticing. Glad to hear we were able to get you all taking care of in one visit. Thanks for choosing Byers Toyota for your vehicle needs.

January 07, 2021

I have been going to Byers in Delaware since 2014. I can say that every time I go there. The technicians are efficient . I couldn’t see myself going anywhere else . More

by donna.olvitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Byers Toyota responded

Thanks for being a loyal customer, that means a lot to us. We appreciate the business and the great review.

January 06, 2021

I’m always pleased with the service crew! They are always nice and very professional! I’ve always felt with Gynnae Britton! She’s always helpful when I have a question! More

by JMS_DELONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Byers Toyota responded

Very good to hear the Gynnae is taking good care of you and your car. Thanks so much for the great review and the business.

January 01, 2021

Would not fulfill a warranty claim that they were unable to fix before the pandemic. Ordered the part, then said it was outside of the warranty (it wasn’t when it was ordered and due to the pandemic, I was More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Kelley
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