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Byers Toyota - Service Center

Delaware, OH

4.5
1,321 Reviews

1,321 Reviews of Byers Toyota - Service Center

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February 10, 2021

The car was brand new and had a tiny steering problem. Is taken care of quickly and perfectly. Very pleased with the service I received. More

by Michael Spitale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 12, 2021 -

Byers Toyota responded

Thanks for taking the time to rate us. We appreciate the positive feed back and the 5 Stars

February 09, 2021

Fast and easy especially with the service center having over night drop off. I felt especially comfortable with it as the dealership is secure and across the street from the Ohio State Highway Patrol cente More

by LUCASPERFORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 12, 2021 -

Byers Toyota responded

Good to hear from you! We appreciate you choosing Byers Toyota for your vehicle services.

February 03, 2021

The entrance to building is kept very clean as well as the waiting room. There is a nice coffee center which you can fix your coffee to suit your self. And easily available clean restrooms. The staff at t More

by CAROLCOYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Feb 05, 2021 -

Byers Toyota responded

We appreciate the positive input. Thanks for taking the time to rate us!

January 29, 2021

This is the second oil change we have had that should have been covered through our sales agreement but was not. Disappointing communication between departments. More

by lance.stambaugh47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Jan 29, 2021 -

Byers Toyota responded

Thanks for reaching out. Our Used Car Manager was on vacation when the car was in, however I believe your wife texted Bill Smith and he did respond on Wednesday the 27th. Bill assured her he will take care of this for you when he get back from vacation on Monday. We appreciate the business and want to make sure that we take good care of you and your car. Thanks for your patience and thanks for choosing Byers Toyota.

January 28, 2021

Good place to deal at.i love my Toyota .Good on gas easy to drive and . And i will continue to have Toyota's forever. Had them for years. More

by rrrobinson40
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Jan 29, 2021 -

Byers Toyota responded

That's great news. We thank you for allowing us the service and take care of your Toyota needs. We appreciate the business.

January 28, 2021

They are quick and friendly. They have a comfortable waiting area and give you a thorough explanation of what's right and what needs attention. Typical dealer pricing. More

by MFALK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jan 30, 2021 -

Byers Toyota responded

Thanks for choosing Byers Toyota for your vehicle needs. We appreciate the business and the positive feedback.

January 27, 2021

Had my new RAV4 Hybrid serviced to have its gas tank and fuel sensor replaced. The service team was very nice and communicated next steps through resolution. All taken care of in one day. Nice job Byers! More

by mokin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer, Dan Kelley
Jan 30, 2021 -

Byers Toyota responded

Thanks for the great rating and thanks for choosing Byers Toyota for you service needs. We appreciate you!

January 27, 2021

Some employees were not staying 6 feet away from others. it made me wonder how careful they were and how serious they are about the pandemic. More

by Geoandcathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Byers Toyota responded

Thanks for bringing this to our attention. We are very serious about the safety of our employees and our customers. We have constant cleaning and disinfecting going on through out dealership and our customers vehicles. We will bring this to the attention of our management staff also so that they may remind our staff the importance of staying away.

January 26, 2021

Great service department highly recommend. I don't take my car anywhere else. All my questions were answered do not have to wait long thanks More

by kent_piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget the cashiers name she was fast and efficient cashing out my bill, Pam Bishop, Tara Farmer, Dan Kelley
Jan 30, 2021 -

Byers Toyota responded

Thank You! Your recommendations are the best compliment you can give us. Thanks for trusting us with your service needs.

January 26, 2021

I have always gotten quick service. The waiting room is comfortable and is currently set up for social distancing. I like the fact that further service is suggested but not pushed More

by BETH_BREECE
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 30, 2021 -

Byers Toyota responded

Good to hear we are doing a great job taking care of you and your vehicle.. Thanks for choosing Byers Toyota!

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