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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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January 01, 2021

Very friendly service. Easy to schedule appointment. Tara Farmer is great to work with. I use Byers Toyota after receiving unsatisfactory service from a different dealer’s service department. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 11, 2021 -

Byers Toyota responded

Great to hear we are taking good care of you and your vehicle! Thanks for choosing Byers Toyota for your automotive needs.

January 01, 2021

Still waiting on a return call in regards to torque recall or software update possible warranty .I would like to know this info prior to transmission service More

by CASEYMARK99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameson, Pam Bishop, Tara Farmer, Dan Kelley
Jan 11, 2021 -

Byers Toyota responded

Thanks for letting us know. We certainly want to make sure we are getting back to our customers in a timely manner. I believe that Jamison has been able to touch base with you on this matter by now. Sorry it took a few days to get back to you. Always feel free to reach out to our service manager, Pam Bishop, with any concerns you have. You can reach her by calling the dealership at 740.368.7666 or pbishop@byersauto.com. Your satisfaction is important to us.

January 01, 2021

Our family has purchased 7 vehicles from Byers Toyota Delaware.. Always very good service and very friendly.Tara, Josh and Todd Garverick are always very helpful. More

by MIKERISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jan 11, 2021 -

Byers Toyota responded

Thank for the positive feedback, we appreciate the business.

December 31, 2020

I always feel like a VIP at Byers Toyota in Delaware. Service center is very professional and my work is done expertly and efficiently. Everyone in the dealership is friendly and helpful. More

by TRISHSTOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bickel is one of my favorites. , Pam Bishop, Tara Farmer, Dan Kelley
Dec 31, 2020 -

Byers Toyota responded

Thank you for the positive review. We appreciate the kind words. Thanks so much for choosing Byers Toyota for your automotive needs.

December 31, 2020

The service dept kept me up to date on the repairs and even had Toyota pay for some of the service. Gynnae was great to work with More

by GRISHKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Byers Toyota responded

Thanks for the positive feedback. We appreciate the business!

December 30, 2020

Easy check-in and check-out. I stayed with the vehicle and service wait was well within allocated time-frame. All employees encountered during the wait were pleasant and professional. More

by tkier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Byers Toyota responded

Thanks for taking the time to rate us. We are happy to hear we did a great job taking care of you and your car.

December 29, 2020

Always a pleasant experience when I bring my vehicle to Byers Toyota for service. The service Dept has individuals that are not only quite knowledgeable but also extremely personable ! More

by CNMFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsie Yost
Dec 31, 2020 -

Byers Toyota responded

Thanks for the positive feedback! We appreciate the business, thanks for choosing Byers Toyota for you automotive needs.

December 28, 2020

Love this place, great service, great people, what’s not to like. Will definitely bring my vehicle back for future service and would recommend this dealership to anyone. More

by HRJOLLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Dec 28, 2020 -

Byers Toyota responded

Thanks for the kind words. We appreciate the positive feed back and recommendations! We appreciate the business.

December 22, 2020

They care about what they do. They cover all the bases. A very nice automotive shop. They treated me very. And I hope do do also for you. More

by HvyDuty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Dec 31, 2020 -

Byers Toyota responded

Our customers are very important to us, they are the reason we are here. Thanks for allowing us to take care of you and your vehicle, we are happy to do so.

December 19, 2020

Please thank a young girl I think whose name is Jeannie. Service did not reset my dash that says service required. She attempted to help me when the men all said they did not know how. thanks again pretty l More

by KYLEBECKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie who works in the front not in service
Dec 31, 2020 -

Byers Toyota responded

Thank you! We will be glad to Jeannie McNeely and her boss that she did a great job helping you out. We appreciate the business.

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