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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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September 25, 2020

Great,fast professional, service.When for an oil change. Got me in early and out fast.will continue to use them for all my Toyota needs. More

by Pfarkas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Sep 26, 2020 -

Byers Toyota responded

Thank you! We look forward to taking good care of you and your vehicle.

September 18, 2020

Very courteous staff. Service was explained completely. However, I thought that the work that was provided was very expensive. Did have a nice and clean lounge. More

by Gregk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Church
Sep 18, 2020 -

Byers Toyota responded

Thanks for taking the time to rate us. Glad to hear we did a great job for you. We try to do our best to price our services competitively in the market but yet still provide exceptional service. We do appreciate your input and will make sure we pass that along.

September 18, 2020

Good service. However they did not know that I had extended warranty. Wanted to charge me $3000. I had to bring this up. Thank you More

by JACKIEP0927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Sep 18, 2020 -

Byers Toyota responded

Thanks for choosing our service department. Sorry we missed the extended warranty, thank goodness you had coverage and the charges where handled for you! We appreciate the business

September 17, 2020

The service department helped my family out quite a bit. We are from Cleveland and my daughter goes to OWU and had an issue with her car. They were honest and fair and when the problem wasn’t resolved after More

by erielake75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Byers Toyota responded

Glad to hear we were able to take care of the issue for you. We look forward to helping you and your daughter in the future if needed. Thanks for the 5 Stars.

September 16, 2020

Problem with vehicle was resolved professionally, keeping me in the loop. Pam Bishop is excellent, providing updates and possible options. Problem was resolved and she followed up. More

by NBREWER1
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Sep 18, 2020 -

Byers Toyota responded

Thanks for the 5 Stars! Pam does an excellent job for us, we are lucky to have her as our Service Manager. Happy we were able to get your problem fixed.

September 15, 2020

Timely service. Easy scheduling. Love the Toyota Care Plus option. Clean waiting area. Appreciate the detail of the inspection at the time of service. Wish there was a complimentary car wash! More

by Jmc74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of employee name
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

September 15, 2020

I trust the service. Staff explains things well, and are friendly and courteous. the space is clean and well organized. I like that they keep track of what maintenance you need. More

by GINGERYOGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your review and your support!

September 11, 2020

They repaired my truck with the quality I have learned to expect from Byers dealerships. Always first class. There is no other automotive repair service that I trust as much as Byers Toyota. More

by BUCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think Mallisa. Her name started with an M, Pam Bishop
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

September 10, 2020

Great service. He explained exactly what they did and it was all under warranty. He was also very helpful when I asked about my tires. He let me know where they were at and when to change them out He a More

by MARDSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

September 09, 2020

I brought my Tacoma in for 15k mike service. The appointment was easy to make with online app, I was able to get the time and day I wanted. The service department was right on time, everything done More

by mgstolze
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

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