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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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September 08, 2020

They have a very friendly and courteous staff. Even though I live in Dublin, I drive to Delaware to have my car serviced by Byers More

by bmathers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

September 03, 2020

Great service, easy to schedule. Been a customer there for many years. Happy with my experience. Convenient location to my home, nice friendly helpful people. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

September 02, 2020

Vehicle records entered wrong second time in last few years. First time service record was entered on an old van that had been totaled. This time there were 2 separate records for the same car with diffe More

by RANDHEERYADAV2005
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 16, 2020 -

Byers Toyota responded

Not sure why this is happening to you, we work hard to make sure we have the correct information on our clients. Please contact our service manager, Pam Bishop, to make sure we have your records correct now. You can reach Pam at 740.368.7666 or email pbishop@byersauto.com

September 01, 2020

Got the oil change and found a oily hand print on my passenger seat. Had to get it steam cleaned, not very quality of service. More

by dougwillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle, Doug! We are so sorry about the hand print on your vehicle. We would have gladly taken care of that for you. We appreciate your review and your business!

September 01, 2020

When they did my oil change they didn’t put the cap on and oil leaked out. Luckily my dad noticed this. Then had to wait longer with nothing given to me for the inconvenience. More

by KELSIELUTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Oct 16, 2020 -

Byers Toyota responded

So sorry to hear of this. We take great pride in doing our work correctly the 1st time. We appreciate your business and just let us know when you are in for your next oil change we'll make sure you taken care of.

August 28, 2020

Well, I have said this often--the Delaware Byers is the BEST dealer I have ever been exposed to as a customer! If I was younger ( I am 81)I would apply for a job. Well, guess I will have to continue t More

by MACLEANGROUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

August 28, 2020

Great experience, offbeat customer service, comfortable environment. Knowledgeable service writer, who took time to explain what is wrong with the car and provided me the estimate. No rush, and best of all More

by M_MITTRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

August 28, 2020

The service writers at this dealership are very nice and helpful. They are willing to explain things about your vehicle that the sales person didn’t. More

by sueq1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea, Tara Farmer
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

August 26, 2020

Besides being conveniently located , the service is great. Easy to get an appointment, speedy service and everyone is friendly. There is also the comfortable waiting room. More

by RDFORD49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

August 26, 2020

Liked that I was given a heads up about what needs done at next visit with paperwork to take home explaining the services needed and cost...instead of trying to get me to do it on that same day. Helps me More

by SPAZANDBUGSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Aug 27, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

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