Byers Toyota - Service Center

Chelsie Yost was very attentive and also returned my call in a timely manner. She also assisted with a tire warranty claim. She is always helpful and in a pleasant mood. in a timely manner. She also assisted with a tire warranty claim. She is always helpful and in a pleasant mood. More

I was a little disappointed. At the first oil change I had there they forgot to add washer fluid to my car. .At my second oil change my car was dirty with finger prints on the hood and outside and inside had there they forgot to add washer fluid to my car. .At my second oil change my car was dirty with finger prints on the hood and outside and inside door of my car. I expected a little better service at the dealership. More

We are always satisfied with the quality of service at Byers! They are very efficient, friendly and technically accurate when dealing with any issues we have with our cars. Byers! They are very efficient, friendly and technically accurate when dealing with any issues we have with our cars. More

The entire service process was seamless. I received a call indicating that I had reached 5000 miles and was able to schedule the appointment for the following day. When I arrived I was met by a service s call indicating that I had reached 5000 miles and was able to schedule the appointment for the following day. When I arrived I was met by a service specialist that went over what would be done and approximate wait time. The wait time was very short less than 30 minutes. The service specialist went over the service details and walked me to where the car was parked. More

The service department at Byers Toyota in Delaware is top notch. They always put the customer’s needs first, are honest, and aren’t pushy with trying to sell you things you don’t need or that can be put off notch. They always put the customer’s needs first, are honest, and aren’t pushy with trying to sell you things you don’t need or that can be put off for a little while longer. More

Everything fine except for the maskless people in the service waiting room and no one enforcing the mask requirement. I told Chelsie via text but the offenders were gone by the time she responded. Very u service waiting room and no one enforcing the mask requirement. I told Chelsie via text but the offenders were gone by the time she responded. Very uncomfortable. More

Tara was helpful and friendly, as always. She led me to the parts dept, assisted me in collecting the proper replacement key, and guided me. the parts dept, assisted me in collecting the proper replacement key, and guided me. More

Very quick service and friendly as always. Explained to me clearly what my options were and made sure that I understood. I enjoy going to Byers me clearly what my options were and made sure that I understood. I enjoy going to Byers More

This is my second car I have taken here for service. Always courteous and informative. Never pushy. These are things that keep me coming back. Always courteous and informative. Never pushy. These are things that keep me coming back. More

They had the wrong phone number (my husband’s) and left him a message when the car was done. I wasted an hour and a half waiting for it before we realized what happened. I would advise asking customers wha him a message when the car was done. I wasted an hour and a half waiting for it before we realized what happened. I would advise asking customers what number to call when they drop off the car. More