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Byers Toyota - Service Center

Delaware, OH

4.5
1,330 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,330 Reviews of Byers Toyota - Service Center

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October 13, 2020

A little discrepancy on if a rental was available when initially scheduling the appointment over the phone (not with Gynnae). Otherwise service was timely and professional! More

by ATOANDABBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Byers Toyota responded

Thanks for the 5 stars. Sorry about the confusion on the rental car, hopefully we were able to get that all taken care of for you..

October 12, 2020

Routine service on my Scion xB. Staff is very helpful and attentive as usual, reception area and service drive clean and inviting. Love the automatic alignment and tire checking systems! My car was che More

by Matt Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
Oct 16, 2020 -

Byers Toyota responded

THANK YOU! We love to hear we are doing things the right way. Thanks so much for allowing our service department take great care of you and your car.

October 08, 2020

Good car buying experience but DO NOT use Byers for service. Car broke down almost immediately after leaving the service department. Told by another reputable car service department that the car neede More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Bishop, Dan Kelley
Oct 16, 2020 -

Byers Toyota responded

Thanks for letting us know your concerns. We pride ourselves on great customer service and taking excellent care of our customers vehicles. We will make sure that our Managers know your problems. While we do not have your name to respond to your issues personally we would ask that you contact Pam Bishop (service manager) to let her know your concerns. 740.368.7666 or email her at pbishop@byersauto.com

More
October 07, 2020

Oh gosh what can I say about Byers Service. Super nice. Fast. Well priced. I used to work here and I still bring my car back for service. More

by jasonjess79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
Oct 09, 2020 -

Byers Toyota responded

Thanks for the great review. Glad to hear we are still taking great care of you and your vehicle.

October 05, 2020

Excellent service. I had no problem. I always come here for any of my automobile needs because they are always through and I don't have to worry about the workmanship. More

by BPEAR@COLUMBUS.RR.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Oct 09, 2020 -

Byers Toyota responded

Glad to hear we are doing an excellent job taking care of you and your car. We know you have options when choosing a dealership, we are happy you choose Byers Toyota. Thank You!

October 02, 2020

They seem to go beyond common curtesy for just service. They make sure you as a person are treated with respect and help you as a person who needs respectful auto care. :) More

by SONJAKHEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Dan Kelley
Oct 02, 2020 -

Byers Toyota responded

We appreciate the kind words. We take great pride in how we treat our customers, thanks for sharing your thoughts.

October 01, 2020

I am glad that Byers called to let me know about the recall. I got serviced very quickly. Thank you for your help. Good service. More

by maryjoe0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Oct 02, 2020 -

Byers Toyota responded

Glad to hear we are taking good care of you and you car! Thank you!

October 01, 2020

Tara is the best ... she genuinely goes above & beyond to attend to the customer’s need. I would recommend her highly to anyone needing help with their Toyota vehicle. More

by hms-priller
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Oct 02, 2020 -

Byers Toyota responded

We thank you for making Byers Toyota your service center. Tara does an excellent job for us, glad you agree.

September 29, 2020

Appreciate Daniel’s support in the service area. Very professional and informative. Timely answers were provided along with transparent communication. Would be great to work with him in the future. More

by GBECHSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Oct 02, 2020 -

Byers Toyota responded

Thanks for the great rating. You can always request Daniel when you schedule your next service! We are glad to hear he is providing excellent customer service to you and your car.

September 29, 2020

They are always friendly and approachable. They explain everything well and do a great job in my vehicle. I can usually get in within a day or two. More

by WACHTEL79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Oct 02, 2020 -

Byers Toyota responded

We appreciate you choosing Byers Toyota for your automotive needs. Thank you

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