Back

Byers Toyota - Service Center

Delaware, OH

4.5
1,323 Reviews
Today: 7:00 AM - 6:00 PM Open Now
View All Hours

1,323 Reviews of Byers Toyota - Service Center

Sort by
August 11, 2020

Friendly and very helpful. I really appreciated how quick and helpful everyone was. Not sure what else to say so I’m just typing words. More

by mkern028
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 21, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your positive review and your support!

August 11, 2020

Arrived earlier as I had to attend a meeting during scheduled time. They took the car right in and completed the work well ahead of schedule. Everything was thoroughly explained and remediated. More

by sheaferj
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle purchase. We greatly appreciate your positive review and your support!

August 08, 2020

Great service and caring people Service and people are very nice. Get me right in and care about what is going on. The waiting area is very nice to work from or relax. Great atmosp More

by GEORGIAHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

August 07, 2020

Overall the service good...however this is twice while getting my service done they have said we will wash your car, it’s a free courtesy service....and twice now when I pick it up they did not wash my ca More

by C_KAUBLE
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 28, 2020 -

Byers Toyota responded

Thanks for choosing Byers. We agree we should not tell you we are going to do something then not. Thanks for bringing this to our attention we will make sure our management team is alerted. We appreciate your business and the feed back.

August 06, 2020

Addressed my concerns Professional, courteous and empathetic to my concerns.Follow up by sales rep was appreciated! They shared in detail the results of what was found. Wil More

by HMS2BY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Chipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle! We greatly appreciate your positive review and your support!

August 06, 2020

Byers Delaware is a honest dependable dealer .I have always thought I have gotten good service at a fair price.Their service department employees are always very helpful and friendly.Especially Daniel , More

by Toyota
Recommend Dealer
Yes
Employees Worked With
Tara Farmer, Dan Kelley
Aug 21, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service. We greatly appreciate your positive review and your support!

August 05, 2020

I wasn't on the schedule, my truck had problems while I was driving to Columbus from north of Mt. Gilead. The service dept. really took care of me and helped me with a rental, got my truck in in a timely m More

by DCHERVANK
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

July 29, 2020

We have purchased 2 vehicles from Byers and have been very happy with sales department and service. We will highly recommend dealership to other persons. Thanks to all we have worked with there. More

by BWEBBRV
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Aug 21, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your positive review and your support!

July 29, 2020

Not happy to have to visit and had to come twice because parts weren’t in stock. Repairs needed due to service personnel failure to tighten lug nuts on three wheels during previous service visit to Byers More

by Mmilosh99
Recommend Dealer
No
Employees Worked With
Dan Kelley
Aug 21, 2020 -

Byers Toyota responded

We are sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. We have begun an internal review so that we can better train our staff so this type of situation does not happen in the future. Again we apologize for the inconvenience this has caused you.

More
July 28, 2020

I brought my car in for recall repairs. They took care of all the needed repairs in less time than they had estimated. They even did an inspection and estimated needed repair costs. More

by dillis.moore
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

...
66
...