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1,296 Reviews of Byers Toyota - Service Center
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June 26, 2020
Love the dealership of the service men love every department about this dealership very helpful people friendly and they listen they really take their time to get you what you want department about this dealership very helpful people friendly and they listen they really take their time to get you what you want More
by WKBRUCE
Verified CustomerEmployees Worked With
Other Employees :
Pam Bishop, Tara Farmer, Dan Kelley, Christian Norman , Travis Rausch
June 26, 2020
Great customer service and car service as usual. The building is clean and comfortable with tv & coffee. Nice people, great place & great service. Well done building is clean and comfortable with tv & coffee. Nice people, great place & great service. Well done More
by Nic
Employees Worked With
Other Employees :
Pam Bishop, Tara Farmer, Dan Kelley
June 26, 2020
I almost appreciate the people who work at Byers - from sales to service. Very personal and professional people working there. It seems S though they remember me from visit to visit. sales to service. Very personal and professional people working there. It seems S though they remember me from visit to visit. More
by DRUNNER1A1
June 26, 2020
They got a hold of me and I went over there and they looked at it and said the rear springs we cracking but they had to order in the parts that needed to be ordered they called me 3 day’s later and told looked at it and said the rear springs we cracking but they had to order in the parts that needed to be ordered they called me 3 day’s later and told me to biting it down and they done a great job they replaced everything that had to do with the rear springs More
by Cwestervil
Employees Worked With
Other Employees :
Pam Bishop, Jeff Hoppes
June 19, 2020
Great experience. Tara greatest me as I exited my truck. The service itself was quick and efficient. As always, top notch. That’s why I registered my 4Runner with your dealership. The service itself was quick and efficient. As always, top notch. That’s why I registered my 4Runner with your dealership. More
by LORIBEATTY
Employees Worked With
Tara Farmer
June 19, 2020
Rear Brakes Had an appointment and waited on the service which took about two hours which is what I was told. Everybody was very friendly and my visit went great Had an appointment and waited on the service which took about two hours which is what I was told. Everybody was very friendly and my visit went great.. Gynnae is an excellent be employee. She should be rewarded. More
by SBEST586
Employees Worked With
June 18, 2020
My bf called to make an appointment for my car to get checked because it was acting funny. He was told I needed to bring it to Byers Toyota, even though I bought it the week prior at Byers Ford. He asked checked because it was acting funny. He was told I needed to bring it to Byers Toyota, even though I bought it the week prior at Byers Ford. He asked the person on the phone if they weren’t absolutely sure I needed to go to Byers Ford, as that’s where I’d purchased my car. They insisted I needed to go to Byers Toyota & set up an appointment for me. When I got there, I was told I couldn’t be seen there, since I’d bought my car at Ford & I needed to go to Ford instead. I pointed out I don’t have an appointment there so the person that checked me in called over to see if they could squeeze me in. She told me they said to come on over & they’d get me looked at. When I checked in there, I was told at the service desk they don’t know who she spoke to, but they were completely booked & there was no way for me to be seen that day & I’d have to wait a week. I don’t know if this is the same company with utter lack of communication between their Toyota & Ford “branches” or an unfortunate close proximity between two completely separate companies, but there is something seriously wrong with communication between the two & I felt like my time was completely & unnecessarily wasted & my car still isn’t fixed. (For clarification, I’m not positive Tara is the one who checked me in but it won’t let me continue without a specific name. Whoever did check me in was polite & seemed interested in getting me helped. It’s just the terrible communication between the two facilities I have an issue with. Not a specific person) You guys need better policies in place or training or a list of who to speak to so this doesn’t happen to others. More
by erin.harlander
Employees Worked With
Tara Farmer
June 17, 2020
Oil change Quick oil change. Staff extremely nice. Prices for changing cabin air filter ($45.95) and engine air filter ($35.95) are way too expensive. Pick Quick oil change. Staff extremely nice. Prices for changing cabin air filter ($45.95) and engine air filter ($35.95) are way too expensive. Picked filters up at Walmart for approximately $14 each. It doesn't take that long to install them. Had received email offering $10 off an oil change. When I clicked on the schedule now button, it gave me a price of over $80. With $10 off, that would be $10 more than the regular price of $59.99. Needless to say, I didn't sign up for that! Went online and found a coupon for $49.99. If the price of an oil change is going up to $80, I will be having work done elsewhere. :( More
by LIZP1
Employees Worked With
Tara Farmer
June 16, 2020
20000 mile service service was great everything went smooth in an out less than an hour Gyanne an her staff always do a great job would recommend byers to family an frie service was great everything went smooth in an out less than an hour Gyanne an her staff always do a great job would recommend byers to family an friends More
by DHD632
June 16, 2020
Timely and courteous but car was not washed after service and had bird poop stains on windshield from sitting in lot. Thought it would be run through the wash quickly before I picked it up as a courtesy. and had bird poop stains on windshield from sitting in lot. Thought it would be run through the wash quickly before I picked it up as a courtesy. More
by lanasa
Employees Worked With
