Byers Toyota - Service Center

Great experince Great service, attentive and friendly service advisor Tony Route. Strongly recommend him as a service advisor for you future service visits to Byers Great service, attentive and friendly service advisor Tony Route. Strongly recommend him as a service advisor for you future service visits to Byers Toyota. Thank you very much! More

Quality experience Very convenient oil change without schedule of appointment; Individual in service who coordinated oil change/tire rotation was very professional, cour Very convenient oil change without schedule of appointment; Individual in service who coordinated oil change/tire rotation was very professional, courteous and demonstrated an intent to provide a quality service to the customer More

Lack of attention to details. I've been to your service center multiple times. The customer service is slow and nobody can call you back. When asked, the manager never steps up for I've been to your service center multiple times. The customer service is slow and nobody can call you back. When asked, the manager never steps up for the customer...especially if its dealing with Toyota and the issue is related to quality concerns. This dealership is full of lazy people and I'm not interested in dealing with them.anymore..I have options. More

Unnecessary Made a recall appt based on receiving a letter. When phoned in for appt date, we were told that an eariler recall needed to be completed too. Once the Made a recall appt based on receiving a letter. When phoned in for appt date, we were told that an eariler recall needed to be completed too. Once the Dealership service department got the vehicle for work, they did immediately tell us that all recall was previously finished. Thanks to the heads up Service dept eventually. But we wish proper communication of completed work happened when we called for the appointment. Thank you More

Excellent service. See review for non-service problem As always, I was completely satisfied with my routine maintenance. Maintenance was completed quickly. Staff was pleasant. I asked about a problem t As always, I was completely satisfied with my routine maintenance. Maintenance was completed quickly. Staff was pleasant. I asked about a problem that I noticed about a month ago. The driver front seat bottom trim (plastic) separated due to a break in connecting pieces. I don't think I did anything to cause it to break. The car is 2 years old and has 32,000 miles. I asked about this and the service advisor told me that it is not covered by warranty. I can accept this, but I wanted to communicate with Toyota that I thought they had a design flaw in the seat trim and either mine was faulty, or they should re-engineer the piece for future cars. I have owned three Honda Pilots and never had this problem. The service advisor told gave me a repair estimate of $339.22. I went to the Toyota website, but could not find any way to communicate with them. The site gave me a telephone number to call, but the number did not connect with anything. So, I will use this to express my concern. Hopefully, Byers can communicate with Toyota. More

service. I ask to have my car washed,the tec.said yes,it did not get washed. the air vale caps were not replace after they put air in the tires. I ask to have my car washed,the tec.said yes,it did not get washed. the air vale caps were not replace after they put air in the tires. More

Great and timely service We are very appreciative of the same day service for dead battery. Very helpful service Dept. Friendly and professional service personnel. Always rec We are very appreciative of the same day service for dead battery. Very helpful service Dept. Friendly and professional service personnel. Always receive service with a smile. More

Oil change tire rotation Next service date is stating no service necessary until 16,363 miles more are on the car. I don't think this is correct unless the oil changes are now Next service date is stating no service necessary until 16,363 miles more are on the car. I don't think this is correct unless the oil changes are now lasting over 16,000 miles. More

Oil change an tire rotation Once they oil change and tire rotation was done they brought my vehicle out to me everything looked great I indicated to them that was not exactly tr Once they oil change and tire rotation was done they brought my vehicle out to me everything looked great I indicated to them that was not exactly true that I have a Chevy equinox and I knew the back brakes would have to be replaced they’re not metal to metal but soon had to be replace the garage tech came out looked said yes you were right he would have a talk with his boys and the back throws a flag up to me what else did they say was good that wasn’t good I get in my car and the computer still says I have 13% on my oil if they did not know how to work on a Chevy they should’ve stated and I would’ve taken it to a different dealer I thought Byers was also connected with A Chevy dealer I will not be returning More

Tire rotation and when done every tire had low air pressure . It is a Toyota at a Toyota dealership and you get every tire at wrong pressure. It is clearly marked on drivers side door on a sticker 35 psi. All 4 . It is a Toyota at a Toyota dealership and you get every tire at wrong pressure. It is clearly marked on drivers side door on a sticker 35 psi. All 4 tires had 28 psi when you all got done. This is the 2nd time this has happened at your place. The 1st time let it slide . Thought maybe just an honest mistake. Ridiculous More