Byers Toyota - Service Center

Routine maintenance I wish Toyota service center computer system had better reminders for the owners of the vehicle regarding regular maintenance activities throughout th I wish Toyota service center computer system had better reminders for the owners of the vehicle regarding regular maintenance activities throughout the life of the vehicle, such as transmission fluid changes etc. Byers Toyota service hasn't kept with basic greasing a drivetrain components, such as u-joint. More

Thanks Byers Toyota Quick friendly service with popcorn and muffins while you wait. Can’t beat that! Even pointed out that the tire rotation was still covered when we tho Quick friendly service with popcorn and muffins while you wait. Can’t beat that! Even pointed out that the tire rotation was still covered when we thought it wasn’t. Thanks! More

5000 mi service Always a pleasure to purchase my car from Byers, but the service has to be better than the vehicle...and it is at Byers! Great sales and service at By Always a pleasure to purchase my car from Byers, but the service has to be better than the vehicle...and it is at Byers! Great sales and service at Byers!!! More

Service Dept was great but check out was terrible. Check out lady was too busy talking to other workers and swiped my credit card as a debit card multiple times and thus it was denied. I got home and Check out lady was too busy talking to other workers and swiped my credit card as a debit card multiple times and thus it was denied. I got home and had a call from my credit card company suspecting fraudulent activity and they put a hold on my credit card. Customer service at checkout was absolutely terrible. Terrible customer service, terrible job skills and she acted like it was my fault the card was denied when it was HER error. Had she been paying attention to the customer instead of the guys who work there she MIGHT have completed her job properly. Less than satisfied with that area of Byers. More

Happy with the service We have bought our cars here for years. We have been very happy with the service we receive. We continue to buy cars here mainly because the service c We have bought our cars here for years. We have been very happy with the service we receive. We continue to buy cars here mainly because the service continues even after the sale. Josh in the service department is great. More

Not real happy Came in for recall work. That was fine. Also had oil change/tire rotation - ok. I was given an estimate to change the air filter of $30, which i decli Came in for recall work. That was fine. Also had oil change/tire rotation - ok. I was given an estimate to change the air filter of $30, which i declined - can do that myself. Then was told two front lamps were out, but not given an estimate for that. Obviously, I assumed that lamp replacement would be a reasonable price, certainly less than $30 so I had them replaced. Very suprised to be charged $62 to replace two bulbs. Also one of the wheel covers had almost come completely off after my 2 mile drive home. Not real happy. More

Excellent service. They were professional. I had a positive experience. The Sevice was excellent. The advisor was very helpful and professional. She was able to answer all of my questions. I had a positive experience. The Sevice was excellent. The advisor was very helpful and professional. She was able to answer all of my questions. More

Bad service I have 2018 sequoia and up for 10000 when I told him issue service the guy told me that there’s nothing he can do and he can’t change the design. all I have 2018 sequoia and up for 10000 when I told him issue service the guy told me that there’s nothing he can do and he can’t change the design. all I want him to do is look in to it. 15000 service I ask for car wash, when is done, the car still dirty and then the lady said is the way brush hit the car and is depend how the car shape that there’s nothing she can do. This is $60,000 all I got is $2.00 car wash. This is by far the worst service I’ve had in Toyota dealer. this is my third new Toyota car I’ve purchased If I can’t get good work done on car wash I don’t know if I would let you guys work on stuff that I can’t see I’m very disappointed. After this experience I might have to consider us getting Acura. More

Questionable Assessment Was taken in promptly. Requested tech to look at A/C, was told that it would cost me $1000 out of pocket because body shop “missed” it during assessm Was taken in promptly. Requested tech to look at A/C, was told that it would cost me $1000 out of pocket because body shop “missed” it during assessment after accident. The tech, upon learning that Byers Body Shop did the repair, “found” a wire harness that was unplugged. Doesn’t give me much confidence for a fair assessment from either your body shop or your technicians. More

Thank you Tara!"Excellent service as usual" Tara is the best!I always have wonderful and pleasant experience because of her excellent service , I've been servicing my Toyota Vehicles since 2004! Tara is the best!I always have wonderful and pleasant experience because of her excellent service , I've been servicing my Toyota Vehicles since 2004! More