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Byers Toyota - Service Center

Delaware, OH

4.5
1,293 Reviews

1,293 Reviews of Byers Toyota - Service Center

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March 31, 2019

Great Service Department As always - a GREAT experience from start to finish. That’s why we buy our vehicles from this dealership! Keep up the good work as you have in years p More

by ERILEY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 30, 2019

First visit We moved in to Lewis Center 7 months ago and needed our Toyota services. We had purchased and had our service done in Fort Wayne. The bar was set high More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 30, 2019

Great service The service department will always try to help with costs in borderline warranty situations. We have purchased 4 Toyota’s at this dealership, not onl More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer, Jeff Hoppes
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and continued support!

March 30, 2019

Very good service. Maybe a hair too long for a basic oil change (1 hour), but can't complain since it was free (Toyota Care 25,000 mile free service). More

by mkelly1076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 24, 2019

Brought the car 3 time still have same break problem None poor service spent $450 not worth using Toyota service center even customer service was good but quality of work poor car has same problem after More

by pawanseth1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Kelley
Apr 01, 2019 -

Byers Toyota responded

Hello Pawanseth1963, We can guarantee that we worked to provide an excellent experience. We have replaced your brakes and inspected your vehicle further on multiple occasions. We have found no issue with your brake system and we can conclude that is its the oxidation of the metals that occurs when a vehicle sits for a period of time. The oxidation is cleared when the vehicle is drive. WE ask that you please give us a call for a more detailed explanation.

March 23, 2019

Fantastic job. They worked me in without appointment. I was heading out of town and needed 15000 mile service. Did not have an appointment. They worked me in and out in 1 hr. More

by DLCULVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 22, 2019

Above and Beyond Byers Toyota service Center employs some of the best people! They have been doing quality and honest maintence on my Corolla for 5 years. They find wa More

by SUAREZKristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 14, 2019

Wonderful Happy happy happy the service team is the best i really appreciate the great job as always send me some coupons please thank you thank you. More

by KWILSONGONEFISHING33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Mar 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

March 14, 2019

General service Byers Tokyo service department is the most competent and best staffed of any dealership service department I have ever dealt with anywhere. Their fol More

by Skidb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

March 11, 2019

It was NOT done right the first time Oil and filter change on Friday. Back in on Saturday for oil leak. Not happy about it but they did get it in right away. More

by Tomh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Byers Toyota responded

TomH, We are sorry for the inconvenience and thank you for allowing us to fix the issue. We can assure you we are not satisfied with the service we provided. We strive to be much better. We ask that if there is ever anything we can help with, that you please give us call!

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