Byers Toyota - Service Center

Happy Also shows respect to customer. Willl discuss needs before automatically performing the service. Also reminds me when and what the next check-up shoul Also shows respect to customer. Willl discuss needs before automatically performing the service. Also reminds me when and what the next check-up should be. More

New service We took the car in for check since we had just purchased it. The maintenance required light had come on the day before so that service was done also. We took the car in for check since we had just purchased it. The maintenance required light had come on the day before so that service was done also. Everyone was very nice and answered all of our questions More

Beyond Expectations! The Buyers Service Department has proven to be a dedicated staff who work diligently to make the experience the very best for the customer. They are t The Buyers Service Department has proven to be a dedicated staff who work diligently to make the experience the very best for the customer. They are thorough, and give the car a complete look over when brought in. They are trustworthy and honest with you in regard to problems, solutions, costs, and care for the consumer. I am totally impressed with the professionalism and care Josh Lewis offers to his clients. Beyond belief and willing to go the "extra mile" to help. More

Excellent When I pulled into the garage, I was immediately met, called by my name showing that he knew who was expected at that time. He was very courteous, e When I pulled into the garage, I was immediately met, called by my name showing that he knew who was expected at that time. He was very courteous, explained that i could wait in the waiting room and he would come tell me when the work was completed, which he did. He then told me what was done, that everything was fine, gave me the sheet of work done to put in my car, and then showed me where my car was parked outside. The waiting room is very nice, comfortable and coffee available. Little waiting for the work to be done. More

Service center I showed up about an hour before my appointment and they were quick to get my car in and Very friendly I would definitely recommend I showed up about an hour before my appointment and they were quick to get my car in and Very friendly I would definitely recommend More

Excellent customer service. Stopped by for minor service. Associate Tony noted other overdo items. I didn't have time to wait. Response: "I'll provide you a free rental so you ca Stopped by for minor service. Associate Tony noted other overdo items. I didn't have time to wait. Response: "I'll provide you a free rental so you can go about your business." Wow. Okay. Well done, Tony. More

Professional and Efficient Sevice We have used Byers service department ever since we moved to Columbus for both of our Toyotas. They are very professional, efficient and thorough. I We have used Byers service department ever since we moved to Columbus for both of our Toyotas. They are very professional, efficient and thorough. I would highly recommend them to anyone looking for a quality provider of automotive service. More

Tire repair This Byers' dealership provides excellent service in a timely manner. They are always helpful in describing a problem so I can understand it. They are This Byers' dealership provides excellent service in a timely manner. They are always helpful in describing a problem so I can understand it. They are customer focused and thorough. More

On time and friendly The work done as promised and all were very friendly. No high pressure and explained what was done. Nice waiting room too. I always enjoying seeing The work done as promised and all were very friendly. No high pressure and explained what was done. Nice waiting room too. I always enjoying seeing the new cars in the showroom while I wait. More

Average service center. Nothing special. Took the truck in for an issue. Was told they couldn’t replicate the issue so they didn’t do anything. Have multiple videos showing t Nothing special. Took the truck in for an issue. Was told they couldn’t replicate the issue so they didn’t do anything. Have multiple videos showing the issue but they didn’t want to see or care. Was told I could schedule another time to drive one of their techs around so they could witness it. Also had some insurance work done. Told them up from insurance was paying for the damage. Get called back and told the work is done but I can’t have my truck until the insurance company pays for the work. Minor panic. That would have been nice to know... More