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Byers Toyota - Service Center

Delaware, OH

4.5
1,293 Reviews

1,293 Reviews of Byers Toyota - Service Center

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February 19, 2019

Poor quality control The engine oil fill cap gasket was missing causing oil to leak out onto my garage floor. I’m very disappointed with your service quality. More

by James1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 21, 2019 -

Byers Toyota responded

James, we apologize for the experience and want to help make this right. Please give our service department a call ASAP at 888-856-7586. We look forward to hearing from you soon!

February 19, 2019

Working with Gynnae is Awesome! Every time I work with Gynnae, I am in awe of her genuine desire and interest to provide quality maintenance to my vehicle. Her thorough approach in s More

by ADONISBOLDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional service experience for you! Please give us a call if there is ever anything we can do to help moving forward!

February 14, 2019

Service As always great on everything and everyone I dealt with. This is the reason I keep coming back and will be purchasing another Toyota in the future. More

by CHCDROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 19, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

February 13, 2019

Service on 2008 Tacoma I purchased my truck about a year and a half ago from a used car dealer. When I brought it to Byers for service, Gynnae determined that it was eligib More

by ggreenjeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky
Feb 19, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

February 11, 2019

Great service and quick turnaround Really appreciated the service provided. Tara was exceptional and provided great customer service! Thankfully the issue wasn’t actually caused by any More

by DARISNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and support!

February 10, 2019

Service , I have a total of three vehicles all of them are Toyota's . Camry, Venza and a Tundra which all get serviced at buyers and I’ve never had a probl More

by JAMMNACRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh lewis, Tara Farmer
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and continued support!

February 09, 2019

Ran car into a corn field I ran my car into a corn field as it was blowing hard and raining hard. The car was a mud ball. I wanted them to just make sure that the car was okay More

by JAMESWASIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and support! We will be sure to give you a wash the next time you stop in!

February 09, 2019

Paid for solved problem that wasn’t . Thought they solved the problem but next time I started my car check engine light was on . Along with the other warning lights. Have to take it back f More

by scott1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Feb 11, 2019 -

Byers Toyota responded

We are sorry to hear we were unable to provide a permanent fix after your first visit, and we can guarantee our team is working hard to make sure your vehicle is fixed properly. Please give us a call if you have any further questions, we'd love to chat and learn how we can help more!

February 08, 2019

Service visit I always work with Daniel in service. Always good customer service. Always follows up with a phone call to advise when the job is done as well as an More

by 456xyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and support!

February 08, 2019

Excellent people. Very good service When people seem to take a genuine interest in your problems and concerns that is who I will deal with always. I don’t want excuses nor issue skirting More

by TJCuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Being 68 I forget names immediately however I never forget the countless helpful people at Byers , Pam Bishop, Jon Hopper
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and support!

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