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Byers Toyota - Service Center

Delaware, OH

4.5
1,294 Reviews

1,294 Reviews of Byers Toyota - Service Center

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February 08, 2019

Excellent people. Very good service When people seem to take a genuine interest in your problems and concerns that is who I will deal with always. I don’t want excuses nor issue skirting More

by TJCuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Being 68 I forget names immediately however I never forget the countless helpful people at Byers , Pam Bishop, Jon Hopper
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and support!

February 07, 2019

Very impressive experience We were greeted as soon as we pulled into the service area. Everyone we dealt with was very friendly and helpful. The waiting area was comfortable. More

by JWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Dan Kelley
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and support!

February 07, 2019

Couldn’t be more impressed! Byers always goes above and beyond to make sure our vehicle looks and runs wonderful! I am always impressed with the staff and their hard work! More

by NIKKISNIVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and support!

February 07, 2019

Battery replacement The battery of my 2014 Prius was not keeping a strong charge in this sub-freezing Ohio winter weather....I had to be jump-started twice in one week; s More

by Dartona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Tara Farmer
Feb 11, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an exceptional experience for you! We greatly appreciate your review and support!

February 04, 2019

Great place for Toyota service Everyone is friendly, knowledgeable and helpful. I would recommend Byers Toyota as a great place to buy a car as well as have it serviced there. More

by 2016Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are happy to hear our service team could provide an excellent experience for you! As always, please give us a call if there is ever anything we can do to help!

February 03, 2019

Outstanding!! Always nice to come to Byers Toyota. I appreciate the excellent service that I receive every time. Thank you and keep up the good work. More

by ROSALINDMCGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Kelley
Feb 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

January 31, 2019

Poor customer service Received a coupon and they choose not to honor it The service manager to choose not to be helpful and do the right thing and honor the coupon More

by DELASHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Byers Toyota responded

Delashell, We are sorry to hear we were unable to provide an excellent experience during your visit; however, as we stated when you visited. The coupon you presented was for a conventional oil change when your vehicle requires a synthetic. There is quite a big difference between the two, and thus a price difference. We did award the synthetic coupon price for your oil change. We ask that you give us a call if you have any further questions. We can assure you we are here to help, and do work to provide the best price possible.

January 27, 2019

Great Customer service The staff really took the time to answer questions and help even when it was past their work hours. Great customer service. I definitely recommend th More

by STSTEW852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Jan 30, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear that we could provide an exceptional service experience for you! We greatly appreciate your review and support!

January 22, 2019

Great Love I can make appt. Online and they are always ready for me when I come in. Never really have to wait a long time. More

by red78232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear you love the online scheduling, and we are pleased to hear our team is able to provide an excellent experience when you visit! Please give us a call if there is ever anything we can do to help!

January 22, 2019

Great service Everyone was very helpful especially Tara!!! I’ve had problems at the Toyota Direct by Easton and they replaced a wrong part/misdiagnosed and my door More

by Coop4033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you, we greatly appreciate your review and support and we ask that you please give us a call if there is ever anything we can help with in the future!

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