Byers Toyota - Service Center

Professional and Efficient Sevice We have used Byers service department ever since we moved to Columbus for both of our Toyotas. They are very professional, efficient and thorough. I We have used Byers service department ever since we moved to Columbus for both of our Toyotas. They are very professional, efficient and thorough. I would highly recommend them to anyone looking for a quality provider of automotive service. More

Tire repair This Byers' dealership provides excellent service in a timely manner. They are always helpful in describing a problem so I can understand it. They are This Byers' dealership provides excellent service in a timely manner. They are always helpful in describing a problem so I can understand it. They are customer focused and thorough. More

On time and friendly The work done as promised and all were very friendly. No high pressure and explained what was done. Nice waiting room too. I always enjoying seeing The work done as promised and all were very friendly. No high pressure and explained what was done. Nice waiting room too. I always enjoying seeing the new cars in the showroom while I wait. More

Average service center. Nothing special. Took the truck in for an issue. Was told they couldn’t replicate the issue so they didn’t do anything. Have multiple videos showing t Nothing special. Took the truck in for an issue. Was told they couldn’t replicate the issue so they didn’t do anything. Have multiple videos showing the issue but they didn’t want to see or care. Was told I could schedule another time to drive one of their techs around so they could witness it. Also had some insurance work done. Told them up from insurance was paying for the damage. Get called back and told the work is done but I can’t have my truck until the insurance company pays for the work. Minor panic. That would have been nice to know... More

Poor quality control The engine oil fill cap gasket was missing causing oil to leak out onto my garage floor. I’m very disappointed with your service quality. The engine oil fill cap gasket was missing causing oil to leak out onto my garage floor. I’m very disappointed with your service quality. More

Working with Gynnae is Awesome! Every time I work with Gynnae, I am in awe of her genuine desire and interest to provide quality maintenance to my vehicle. Her thorough approach in s Every time I work with Gynnae, I am in awe of her genuine desire and interest to provide quality maintenance to my vehicle. Her thorough approach in sharing diagnostic information but more importantly, in providing affordable options makes me have complete confidence in her recommendations. More

Service As always great on everything and everyone I dealt with. This is the reason I keep coming back and will be purchasing another Toyota in the future. As always great on everything and everyone I dealt with. This is the reason I keep coming back and will be purchasing another Toyota in the future. More

Service on 2008 Tacoma I purchased my truck about a year and a half ago from a used car dealer. When I brought it to Byers for service, Gynnae determined that it was eligib I purchased my truck about a year and a half ago from a used car dealer. When I brought it to Byers for service, Gynnae determined that it was eligible for the underspray treatment for the frame corrosion recall and put me on the list. When my turn came, Becky contacted me and scheduled service. When I arrived, the rental (a very nice Camry) was ready for me, and the work was completed sooner than I expected. I have always had very positive experiences with your Service Department, and Gynnae and Becky are awesome. They are very friendly, knowledgeable, and helpful. More

Great service and quick turnaround Really appreciated the service provided. Tara was exceptional and provided great customer service! Thankfully the issue wasn’t actually caused by any Really appreciated the service provided. Tara was exceptional and provided great customer service! Thankfully the issue wasn’t actually caused by any Toyota defect but an after market issue. More

Service , I have a total of three vehicles all of them are Toyota's . Camry, Venza and a Tundra which all get serviced at buyers and I’ve never had a probl , I have a total of three vehicles all of them are Toyota's . Camry, Venza and a Tundra which all get serviced at buyers and I’ve never had a problem. They take very good care of me and my vehicles . More