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Byers Toyota - Service Center

Delaware, OH

4.5
1,294 Reviews

1,294 Reviews of Byers Toyota - Service Center

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January 22, 2019

Took care of the recall in a timely manner They are upfront and honest with what work needs to be done. Always friendly and answer any questions you might have. Would recommend them to friends. More

by BENJAMIN8149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

January 22, 2019

My disappointment The car purchased I love and the buying experience was great but the service department I feel the techs doesn’t have Integrity never left truly sure More

by JPETERSON9752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jan 25, 2019 -

Byers Toyota responded

Hello JPETERSON9752, We are concerned about your experience, we can guarantee to you that our service team is fully prepared and capable of providing an excellent and thorough service experience. If you have any questions regarding your service visit, please give us a call so we can walk through each item we completed. We are here to help you, and that is what we intend to do! We look forward to hearing from you soon!

January 20, 2019

Again, I received fast, friendly and professional service Thank you so much Byers. Thursday I schedule my routine maintenance, arrived a little early and everything was completed to my satisfaction. On time p More

by JRCNROSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

January 19, 2019

Thank you. Excellent service. Everything I asked to be completed was done so, on time and done well. Appreciated phone calls to update me on the process. More

by DMWILLIAMS013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an exceptional experience for you!

January 19, 2019

Great! I really like the service person Michelle. Fast, professional and polite. I have considered all recommendations she provided. I will bring my car to B More

by Len Steiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Walker
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

January 18, 2019

An hour oil Change While I have no complaints on the quality of work, taking an hour for an oil change and tire rotation is just too long for an early morning appointmen More

by sheaferj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I have no idea who i worked with
Jan 21, 2019 -

Byers Toyota responded

We apologize for the inconvenience, but can guarantee our technicians worked diligently to perform all required service from the manufacturer. We are pleased to know you are taking advantage of the Toyota Care to make sure your scheduled maintenance is free!

January 18, 2019

Great quick service The dealership has been amazingly helpful, fast, and informative. The service is thorough and the staff is considerate. Great service. Love my new T More

by driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support and we are happy to hear we could provide an exceptional experience for you!

January 18, 2019

Fast, friendly and professional Always friendly, professional and flexible. Have never sensed guile or hostility from anyone here. Another dealer for another Japanese marque has NOT More

by Hezo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We appreciate your review and support!

January 16, 2019

Sales Tried to sell me stuff that I didn't need yet for maintenance. I'm not stupid. They also said I wasn't due for an oil change but I knew I was made the More

by ACTAYLO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Jan 18, 2019 -

Byers Toyota responded

We are sorry to hear we were unable to provide an excellent experience for you, we appreciate your honesty in review and will be using your experience to better train our team. We strive to provide the best possible experience possible, and will be working to make sure our team improves.

January 16, 2019

Toyota Service Extrordinaire My Toyota was in good hands the other day at the Delaware Byers dealership. It was in for an oil change and airbag recall. The wait was rather long, More

by BlacklickCarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Walker
Jan 18, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

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