CDJR of Leesburg

Excellent and expedient service with personal and considerate interactions. Tiffany, Kobe, and Christian were very helpful considerate interactions. Tiffany, Kobe, and Christian were very helpful More

My Family and I were passing through on vacation when our truck developed a fuel leak. CDJR of Leesburg’s service department was extremely accommodating and got to work on the truck immediately. Jose underst truck developed a fuel leak. CDJR of Leesburg’s service department was extremely accommodating and got to work on the truck immediately. Jose understood what the issue was and had us checked in very fast. He answered any questions I had and referred me to Mike the diesel tech that performed the repair to explain what was going on. Mike had the issue diagnosed in a timely matter, they didn’t have the parts needed on hand, but found them at another dealer and went to get them. Once they had the parts, Mike had it back together and running great again. All around the service team did a great job to get us back on the road to enjoying our vacation! More

People are great, top notch work. Time from arrival to finish was excessive using Express service. Time from arrival to finish was excessive using Express service. More

Jose gave the best service I could expect from him. He is your best person to help the customers. He is your best person to help the customers. More

I was pleasantly surprised at the service I received from the service dept. as they were very efficient with the service. the service dept. as they were very efficient with the service. More

Blaine did a great job at greeting me quickly and explaining everything that was done to my truck. The waiting area was nice and clean and the service was quick. explaining everything that was done to my truck. The waiting area was nice and clean and the service was quick. More

The Service Writer, Chris, was really on top of the service. A problem had existed because parts had not been available for over a year, when she found out that the defective part could be rebuilt via service. A problem had existed because parts had not been available for over a year, when she found out that the defective part could be rebuilt via a different service. So we made arrangements to have that done. In the end, it turned out that the error code was not the unavailable part, but something else that was readily repairable. It was a shame that we had to live with the problem for over a year, but that was not Chris' fault at all. More

Carlos was great! Very friendly and took his time letting me know what was happening at all times. I wish everyone had such great customer service skills in the indust Very friendly and took his time letting me know what was happening at all times. I wish everyone had such great customer service skills in the industry. More

Great work! Satisfied customer. The breaks is sharp, smooth. The car running brand new again Satisfied customer. The breaks is sharp, smooth. The car running brand new again More

Tiffany was my service advisor for many years. Otto took over and our interaction was short..I guess he went on vacation, haven't seen him. That is when I met Carlos. Carlos is kind, soft spoken, Otto took over and our interaction was short..I guess he went on vacation, haven't seen him. That is when I met Carlos. Carlos is kind, soft spoken, honest, dependable, professional, listens to my concerns, keeps me calm, explains car issue in a way I can understand, multitasker and loves his job. I have waited for him while he has worked with other consumers. I have observed the same cool, calm professionalism with his consumers. I know I will be in for another RAM 1500 issue and I will seek out Carlos. BTW, my 2016 RAM 1500 has over one hundred thousand miles and continues to run strong. More