CDJR of Leesburg

Great customer service they always let me know what was happening to my car with that was going to cost before they took action happening to my car with that was going to cost before they took action More

The service here is always excellent. The wait time is not a problem. Had an oil change, tire balance and rotations and they did a courtesy car wash. The tech Jose did the wash himself as The wait time is not a problem. Had an oil change, tire balance and rotations and they did a courtesy car wash. The tech Jose did the wash himself as they were a little backed up in the service department. That being said, everything was great. Got me a hotdog and a drink while i waited. All was good. More

Steve helped us into our 2nd truck. I already am a regular with your fabulous service department ( Ryan Swoll)... so I wanted another vehicle from somewhere I knew would take care of me I already am a regular with your fabulous service department ( Ryan Swoll)... so I wanted another vehicle from somewhere I knew would take care of me. More

The service tech was very attentive. They got my car completed in a timely manner. They got my car completed in a timely manner. More

I am very disappointed with your service process. This is the second bad experience in a row so it is obviously an endemic issue. I used quick lane which was not quick. Both times I received a text v This is the second bad experience in a row so it is obviously an endemic issue. I used quick lane which was not quick. Both times I received a text video indicating your multipoint checks and both times you indicated I needed a cabin air filter. Both times the tech says I will hear from my service advisor with a quote to replace the filter. Both times, I did not hear from anyone until the vehicle service was completed. The first time I asked if they replaced the cabin air filter even though I had not been asked or quoted. The service advisor said yes, and modified my invoice to include it. Judging about how dirty the filter was this time, I suspect that it was never replaced and I was charged inappropriately. I replaced the filter today myself with one purchased on Amazon. I found that the retaining bracket had not need reattached by the service tech (explains the annoying whistle sound since my last oil change.) Then I receive a request for a review offering me a full tank of gas for a perfect score - Come On! Don't insult me by trying to buy a perfect review! You owe me a refund on the cabin filter I was charged for two oil changes ago. More

This dealership was amazing. Very good customer service very polite. My father has been to a lot of dealerships and this one is the only one that helped him get into a different Very good customer service very polite. My father has been to a lot of dealerships and this one is the only one that helped him get into a different vehicle. A.B. is amazing along with Charles. More

I brought my 2014 jeep grand Cherokee and for a re program transmission they did a awesome job with all the money I spent getting it fixed it should’ve came with an oil change but other then that👍 program transmission they did a awesome job with all the money I spent getting it fixed it should’ve came with an oil change but other then that👍 More

Great customer service every time I go there thanks for everything yall do really appreciate it everything yall do really appreciate it More

Everyone at the dealership was very nice! We started out with a Service Advisor because of car trouble and ended with an exceptional Salesperson. We would not hesitate to recommend the dealer We started out with a Service Advisor because of car trouble and ended with an exceptional Salesperson. We would not hesitate to recommend the dealership to family and friends. More

Great service. We were in and out in no time. Very friendly staff as well. We were in and out in no time. Very friendly staff as well. More