CDJR of Leesburg

Hands down the best service dept and team of people I have ever had the pleasure of working with. Kim is a real asset to your company. Very informative and keeps me up to speed with how my service is goi have ever had the pleasure of working with. Kim is a real asset to your company. Very informative and keeps me up to speed with how my service is going. I can't remember his name, but the man that works in the customer lounge is top notch and deserves kudos as well. I didn't buy this truck from you but I guarantee I'll be buying my next here. More

Jay is amazing and very professional. Very humble and honest. We need more people like him in the auto industry Very humble and honest. We need more people like him in the auto industry More

Service department resolve Start / Stop ! lit icon by replacing the aux battery under warranty. Service was performed within estimated timeframe. lit icon by replacing the aux battery under warranty. Service was performed within estimated timeframe. More

this dealorship i have been doing business with for 16 yrs move from boston i have bought 5 car s the location is near but most of all dodge auto s are my favorite challengers my 3rd one 16 yrs move from boston i have bought 5 car s the location is near but most of all dodge auto s are my favorite challengers my 3rd one !ther are friendly caring and do more to help you buy the car you want they realy go the extra mile to make it happen. will always be the first place to go to buy my next car. More

The process for scheduling service and maintenance are a mess. Even if you schedule an appointment it is still first come first served when you arrive. Customers don't understand this and end up getting an mess. Even if you schedule an appointment it is still first come first served when you arrive. Customers don't understand this and end up getting angry when others are serviced before them. Someone needs to coordinate and control this. I arrived for a simple oil and filter change at 0730 am that wasn't complete until 1130 am. Four hours for a simple oil and filter change??? What an unnecessary waste of time. More

Other than the fact the one problem I have has not been completely corrected the staff has been gracious to teach me more about my car and things I need to go do general maintenance with a car with this mu completely corrected the staff has been gracious to teach me more about my car and things I need to go do general maintenance with a car with this much mileage since my late husband always took care of getting maintenance done. So your staff has patiently helping me learn. More

Zach, our service advisor, was extremely helpful. Kevin, our Technician, was extremely efficient. We relayed to Zach our concern about the water that falls off the tires when we park the car in the g Kevin, our Technician, was extremely efficient. We relayed to Zach our concern about the water that falls off the tires when we park the car in the garage after traveling in the rain. The service that we received was excellent. We watched the video of the inspection which was very informative. More

Brought our car in at 4 p. m. on a Saturday evening with red warning light. Katie March, our Service person, took care of everything. She got us a ride home and called to keep m. on a Saturday evening with red warning light. Katie March, our Service person, took care of everything. She got us a ride home and called to keep us informed on our car's problems. I will ask for her whenever I need service. More

When they could not verify the first time because no code was given they had us bring in as soon as we got issue with a code and immediately came out to verify code and took Jeep in without appointment to re was given they had us bring in as soon as we got issue with a code and immediately came out to verify code and took Jeep in without appointment to repair. More

The team was phenomenal! They make dreams reality!! From the first interaction to the last, they covered all bases. They make dreams reality!! From the first interaction to the last, they covered all bases. More