CDJR of Leesburg

Kimberly is great--got me in without an appointment and had vehicle serviced and back when she said it would be. went above board to explain everything and options for future service---pleasure too deal w had vehicle serviced and back when she said it would be. went above board to explain everything and options for future service---pleasure too deal with More

Hard person to get a hold of, and doesn't seem to want to get the warranty work done that needs to be done. It's been over a week and still no word back. Say's having an issue with the warranty company. I to get the warranty work done that needs to be done. It's been over a week and still no word back. Say's having an issue with the warranty company. I don't seem to have this issue when I called to discuss the extended warranty that I purchased when buying the Jeep Wrangler. I just had a service done on my other jeep 2014. Which you taught me to make sure I get my own air filter. Charging to much. More

Excellent experience. Service was completed very quickly. Video of work to be done was great. Service was completed very quickly. Video of work to be done was great. More

No comment at this time. Change in personnel are too new to evaluate at this time. Change in personnel are too new to evaluate at this time. More

Great job fast service hot coffee sadly no donuts! My service manager did great very informative and like the new video of your service feature My service manager did great very informative and like the new video of your service feature More

Carlos Mendoza was courteous and professional kept me informed on the progress and the diagnosis of the vehicle problem . informed on the progress and the diagnosis of the vehicle problem . More

Above average customer service experience, mechanical expertise and experience beyond the average dealership repair facility. Jeff Thomas & Mike Warkocz, in my opinion, are two very skilled, and extremel expertise and experience beyond the average dealership repair facility. Jeff Thomas & Mike Warkocz, in my opinion, are two very skilled, and extremely knowledgeable diesel technicians with thousands of hours of real-time repair experience between them. I would let anyone else preform any major services on my Ram 2500 Cummins. Their contribution to the dealer service department, is irreplaceable! Anytime I've had service or repairs preformed, they have both proven to be extremely meticulous, attentive to detail, and always strive for nothing short of perfection with any job they've done for me. More

Vehicle had no working rear lights, broke down very next day after purchase, then transmission is not shifting and they say that can’t duplicate the issue how can you not it does it constantly no matter wha day after purchase, then transmission is not shifting and they say that can’t duplicate the issue how can you not it does it constantly no matter what! Then tires blew out night after they “serviced” the vehicle. Sold an un safe vehicle that caused an accident. More

Was very pleasant to deal with. Understood my needs and delivered on all their promises. Understood my needs and delivered on all their promises. More

Excellent Customer Service. First Class Service. The Best Dealership that I have done Business with over the past 35 years. I would highly recommend them. First Class Service. The Best Dealership that I have done Business with over the past 35 years. I would highly recommend them. More