CDJR of Leesburg

Very friendly and helpful staff. JoLynn is great. Second time buying from her. Thank you. JoLynn is great. Second time buying from her. Thank you. More

Jose in service was extremely helpful. I was in a bad situation and he went above and beyond to help me out of it. I was in a bad situation and he went above and beyond to help me out of it. More

Communication and belief that the dealership has the customers best interest in mind has been thrown out the door. And when the service manager asked if I was being taken care of, I said not really and customers best interest in mind has been thrown out the door. And when the service manager asked if I was being taken care of, I said not really and he said okay and went to lunch. I have had a recall on my truck for 2 years and recently was told that I was number 3 on the list and should be receiving a call within the week. After waiting 6 weeks, I stopped back by the dealership and was told I would be called the following Monday. Never happened. I went back by the dealership that Thursday and had to get a little aggressive and miraculously was scheduled for the following week to get the recall handled. Don't hand the customer excuses of why something is not being handled. We don't care that the dealership was bought out. If you tell us we have to be on a list for parts, put us on the list and communicate, communicate, communicate. More

Kimberly was very pleasant to work with. She toke care of my issues. She will be the reason I Will consider purchasing from CDJR of Leesburg. She should get some of the commission on the She toke care of my issues. She will be the reason I Will consider purchasing from CDJR of Leesburg. She should get some of the commission on the purchase. She is an asset to CDJR! More

Will not refund for the grill I paid for and doesn’t return calls when I call return calls when I call More

We really enjoyed working with Ron Delgado. He answered all our questions and helped with our phone setup. He answered all our questions and helped with our phone setup. More

Great service & Jose Valdez, the best tech I've ever dealt with at any dealership dealt with at any dealership More

Quick excellent quality of service and staff were very helpful. Open early and open late made drop of and pickup great! helpful. Open early and open late made drop of and pickup great! More

Very happy with the deal that I got , everyone was respectful, an going to recommend to my customers respectful, an going to recommend to my customers More

Mike and the service department staff were very professional, couteous, and a pleasure to work with and deserve the 5 stars. However, I must say that it is disappointing that 6 months to the dat professional, couteous, and a pleasure to work with and deserve the 5 stars. However, I must say that it is disappointing that 6 months to the date of purchase of this vehicle from this dealership it is in the shop for repairs. I paid an additional $3k on the purchase loan for this vehicle to be certified preowned and this repair was not covered. Additionally, there were no loaner vehicles and I was without a vehicle for a week which ruined my planned vacation. I was told that I could Uber which is yet an additional expense on top of the repair bill. I can say that I'm not too happy with this dealership. I don't consider this to be a good business practice and because of this I would not recommend purchasing a vehicle from this dealership. Mike and the service team is the only reason why this review has 5 stars. More