CDJR of Leesburg

I dropped off early by mistake but they took care of the problem early for me. That was very accommodating. Picking up my vehicle was a little clunky. I waited and waited for the service writer to come back problem early for me. That was very accommodating. Picking up my vehicle was a little clunky. I waited and waited for the service writer to come back so I could get my keys. After almost fifteen minutes I asked where he was…and he was sitting right there. No idea how long I was waiting while he was sitting right next to me. I’d never met him before. Pickup was smooth after that, but I would have rather been out quicker. All in all the service experience was good though. More

The sales people were pleasant and professional, unfortunately there were some things told to me that were not true, and the deal took over 5 hours. And at the end of the night we switched our thing unfortunately there were some things told to me that were not true, and the deal took over 5 hours. And at the end of the night we switched our things over to the new car in a hurry since they were closed already and on the way home I realized they put in a car that I actually did not buy. It’s a simple mistake but I was not happy about it. More

I’ve been dealing with Katie at Service. She is BEST SERVICE Person ever HAD‼️‼️‼️🌹 She is BEST SERVICE Person ever HAD‼️‼️‼️🌹 More

It's always a pleasure to work with Service Advisor Katie March! She is friendly yet professional. She keeps me informed and explains any issues in a manner that I can understand. The prices are too high. March! She is friendly yet professional. She keeps me informed and explains any issues in a manner that I can understand. The prices are too high. Could get comparable work done for less money at local auto shop versus continuing to use the dealer network. More

They always go above and beyond with their service. Blaine was awesome and got me in and out and made sure my car was cleaned. Blaine was awesome and got me in and out and made sure my car was cleaned. More

We were glad we were able to buy our car from this dealership. In every aspect of our experience they went above and beyond our expectations. We would be glad to recommend them to our friends! dealership. In every aspect of our experience they went above and beyond our expectations. We would be glad to recommend them to our friends! More

Was very good. Carlos was very helpful. But was unable to get the car quick washed. No big deal. Just like to have it done when I come in for service. Otherwise I f Carlos was very helpful. But was unable to get the car quick washed. No big deal. Just like to have it done when I come in for service. Otherwise I feel safe going out of town to see my daughter. Thank you Carlos More

Repair were done well, from my driving experience. But having our minivan there May 3 to May 9 to get a fuel injector repaired was too long, especially when we got a video May 3 of the mechanic explai But having our minivan there May 3 to May 9 to get a fuel injector repaired was too long, especially when we got a video May 3 of the mechanic explaining his diagnosis. Dealership blames the delay on our Warranty company taking a long time to approve the repair. I'm going to check that. Oh, their hourly shop rate has gone up to $218.00 per hour! Yikes. More

Dealing with Chris was a real pleasure he has great attitude and is willing to help you I am sure he is a great asset to your company as a matter of fact my whole experience there was excellent l will attitude and is willing to help you I am sure he is a great asset to your company as a matter of fact my whole experience there was excellent l will recommend you guys to everyone More

I had an excellent interaction with Carlos Mendoza Service Advisor concerning repairs required for my 2015 Jeep Patriot. Service Advisor concerning repairs required for my 2015 Jeep Patriot. More