CDJR of Leesburg - Service Center

Great communication between Carlos . Also took care of the concerns i had. Also help led me with a rental. Also took care of the concerns i had. Also help led me with a rental. More

Polite, explained in detail the work to be completed. New videos showing work is nice. New videos showing work is nice. More

They took care of everything that I was looking for and then some thank you then some thank you More

I was very pleased with the service, the wait time was minimal, the people were very pleasant and knowledgeable, especially Juan Finol. I give him a 10 for Keeping me up to date and getting me out quickly minimal, the people were very pleasant and knowledgeable, especially Juan Finol. I give him a 10 for Keeping me up to date and getting me out quickly. More

Had my pro master 3500 in last week for an issue while they found nothing last week I did bring it back this week as the issue expanded. They seemed to have found something. I will be waiting for more new they found nothing last week I did bring it back this week as the issue expanded. They seemed to have found something. I will be waiting for more news to see if there’s any further damage. I am hoping that they will go through this vehicle thoroughly in all things related to this issue to make sure the cause of the issue is found versus just the end result fixed. I am also hoping that any item related to this or even close to it is also followed up with in case any of that is left hanging. As in the past and so far this dealership has been great to me. I think this will be a test to see how well they know their stuff. We all know things can go wrong, Hoping all their training is able to put Humpty Dumpty back together again. Stay tuned for rating update. Ps love my advisor- Katie- helps keep me off the ceiling- she is good!!! No great!! More

Polite, knowledgeable, informative. While waiting, was kept in formed on what was being done. What parts involved. And very important; how much! While waiting, was kept in formed on what was being done. What parts involved. And very important; how much! More

Great service . Our advisor Ryan Swoll did a great job in keeping us informed and up to date on repair process as well as setting up our rental while our car is be Our advisor Ryan Swoll did a great job in keeping us informed and up to date on repair process as well as setting up our rental while our car is being repaired . More

I went into service dept. it was my first time so I am just standing waiting on someone to help me finally someone stops and ask what I need said I was here to get my car serv it was my first time so I am just standing waiting on someone to help me finally someone stops and ask what I need said I was here to get my car service so he looked it up and Carlos was my advisor I was standing right in front of him and he said sorry he was training someone and took my keys went to car. I finally caught up with him to tell him some other concerns I had. Then I said I need a ride home and he said go sit in lounge so I waited 30 minutes then went back to Carlos to ask why taken so long. Said driver is in Leesburg then he said they could get a uber and they will pay. But I figured it should not be to long took another hour. I sure hope my next service well be better. More

Very please with service provided for my car. José is exceptional service tech support. Highly recommend him. José is exceptional service tech support. Highly recommend him. More

Service was good. This is our first experience with this dealership and the service department. There are a few things that I would recommend that the dealership as a This is our first experience with this dealership and the service department. There are a few things that I would recommend that the dealership as a whole should work on. More