CDJR of Leesburg - Service Center

without an appointment service advisor got me in and serviced my vehicle in an impressive amount of time. Treated me well, was communicative and even though he knew I wasn't a local customer did as muc serviced my vehicle in an impressive amount of time. Treated me well, was communicative and even though he knew I wasn't a local customer did as much as possible to get me on my way. More

Start to finish experience at CDJR of Leesburg was excellent. All involved were extremely helpful. excellent. All involved were extremely helpful. More

Kobe did an outstanding job ensuring that my vehicle was updated with the latest re-call that i was Not aware of. Thank you Kobe! updated with the latest re-call that i was Not aware of. Thank you Kobe! More

Jose handled my service call in a very professional manner. I was very pleased with detailed information he provided with the under car panel repair and helpful info on upcoming air bag recall. Thank manner. I was very pleased with detailed information he provided with the under car panel repair and helpful info on upcoming air bag recall. Thank you! More

Jose is great. He’s being servicing my car for years. Best service ever. Very friendly. He knows about my car. He always knows how to answer any questions He’s being servicing my car for years. Best service ever. Very friendly. He knows about my car. He always knows how to answer any questions More

I love the dealership and the services/packages offered. The wait is painless due to the diner and all the complimentary options offered while you wait. The wait is painless due to the diner and all the complimentary options offered while you wait. More

I have no issue with Kobe as this service was handled by Jose even though I told him my appointment was scheduled with Kobe. Jose checked me in and told me that a brake flush was recommended. I told him N Jose even though I told him my appointment was scheduled with Kobe. Jose checked me in and told me that a brake flush was recommended. I told him NO that a brake flush was done at my last appointment. He checked another screen on his Ipad and said oh yes it was done. This is the second time that a procedure has been "recommended" that was not needed. Then at checkout when I asked Kobe if my vehicle was ready he said it was handled by Jose then I went back to Jose and he finally found that he had the paperwork. Not good customer service! More

Great personal and professional service. The video by the service technician was very helpful to understand what was needed. The video by the service technician was very helpful to understand what was needed. More

Did a great job taking care of the recall. Worked on my Jeep right away! Worked on my Jeep right away! More

Arrived at your dealership for an oil change around 7:45 - inquired if we could be on the road by 9:00 (dr. appt.) - Katie was wonderful, as was the gentleman (don't recall his name - can't tell from the pi - inquired if we could be on the road by 9:00 (dr. appt.) - Katie was wonderful, as was the gentleman (don't recall his name - can't tell from the pictures) who got us "in and out" before 8:30 - can't say enough nice things about both of them. We enjoyed meeting Katie - she is a lovely person, and we will definitely seek her out next time around. More