CDJR of Leesburg - Service Center

I appreciate service agent making recommendations on the service needs of my car based on my mileage. It causes me to think they are using their expertise to help me keep up my Chrysler Pacifica. service needs of my car based on my mileage. It causes me to think they are using their expertise to help me keep up my Chrysler Pacifica. More

Failed to tell me there was a multiple oil change special for 2 for $220 & only offered me 1 oil change for $220. Only told me about multi change discount after I asked specifically. When I had coupon from for 2 for $220 & only offered me 1 oil change for $220. Only told me about multi change discount after I asked specifically. When I had coupon from dealership mailed directly to me for $44.95 synthetic oil change, neither he nor his service manager wanted to accept it until after I protested it. Then, after oil change, mechanic came up with $14,000 of “recommended” repairs on a 2020 Jeep SRT with only 44,000 miles on it. Never explained what was or wasn’t covered by Jeep’s powertrain warranty & never asked whether I had an extended warranty. I left after oil change & had warranty work performed by another dealership. I would not recommend this advisor, mechanic, service manager nor dealership! More

Amazing service! Everyone is always so helpful, professional and kind! I recommend this dealership to anyone I know that is in need of a vehicle! Everyone is always so helpful, professional and kind! I recommend this dealership to anyone I know that is in need of a vehicle! More

I've always had my Chrysler vehicles service at CDJR of Leesburg, their service has always been excellent, they are very professional and the prices are fair. Leesburg, their service has always been excellent, they are very professional and the prices are fair. More

In addition to the check engine light they found a leaky water pump which they replaced everything was excellent Justin was perfect water pump which they replaced everything was excellent Justin was perfect More

Service was good. Ryan kept us informed about status. Only issue was we did not receive text from warranty company as Ryan had anticipated. Ryan kept us informed about status. Only issue was we did not receive text from warranty company as Ryan had anticipated. More

I have had work done several times and have always been very happy with the services. I have had different Techs and they know what they doing. The latest problem last week was explained very well. I think very happy with the services. I have had different Techs and they know what they doing. The latest problem last week was explained very well. I think the video of the problem is a great idea. Ryan was fantastic. I would recommend them any time thank you very much. More

The scheduling of the warranty work needed took a long time to come together. Apart from the warranty work, the technicians documented needing a new air filter and cabin air filter, which should both been time to come together. Apart from the warranty work, the technicians documented needing a new air filter and cabin air filter, which should both been recently replaced and a previous oil change. I disagree with their opinions. More

They got the car in quickly and diagnose the problem and fixed it and gave us their opinion on other things that could’ve been fixed too. They did a good job will recommend them. fixed it and gave us their opinion on other things that could’ve been fixed too. They did a good job will recommend them. More

Justin was a pleasure to work with and with all the problems we had with this vehicle he reached out to me many times to keep me informed on what was going on. I look forward to working with him in the problems we had with this vehicle he reached out to me many times to keep me informed on what was going on. I look forward to working with him in the future. More