CDJR of Leesburg - Service Center

My service advisor Katie did an exceptional job relative to my service visit. She also took me to my vehicle with the service technician who performed the inspection and explained to me what caused the issu to my service visit. She also took me to my vehicle with the service technician who performed the inspection and explained to me what caused the issue. More

Juan was very helpful. He showed me how to fix my video screen. He kept me informed and had my car washed. Very nice young man He showed me how to fix my video screen. He kept me informed and had my car washed. Very nice young man More

Always a pleasure getting my vehicle service done here, video showing step by step inspection of your car or truck video showing step by step inspection of your car or truck More

The minute I pulled in to the dealer they were there to take care of me. And it never stoped, they keep letting me know what/where they were at during my maintenance. She told me I would be done by 3 pm an take care of me. And it never stoped, they keep letting me know what/where they were at during my maintenance. She told me I would be done by 3 pm and they were done on time. I was very happy and talked to others waiting and they said the same thing. Kept on doing what you’re doing! Happy happy happy, I’ll be back next year for my trade in! Thank you all! Go Ram! More

The service advisor was very helpful in helping us decide what services we needed and which ones we can wait to take care of later. what services we needed and which ones we can wait to take care of later. More

First, Jose was very professional and answered all our concerns. Second the work was done with care and very clean.Mark in your waiting room is an asset to your dealership. concerns. Second the work was done with care and very clean.Mark in your waiting room is an asset to your dealership. More

Dealership is always courteous and clean. Service personnel are always easy to deal with and prompt in helping customers Service personnel are always easy to deal with and prompt in helping customers More

I waited for my oil change and tire rotation. It was a quick and pleasant experience. It was a quick and pleasant experience. More

My service writer, Ron was very helpful. My warranty issue was diagnosed and repaired quickly. Also oil change was performed. The current owner discontinued the service loaner program. As an My warranty issue was diagnosed and repaired quickly. Also oil change was performed. The current owner discontinued the service loaner program. As an ex Chrysler Capital dealer relationship manager I am very familiar with the program and I feel the ownership should be embarrassed about this. I completely understate this issue is beyond the scope of the service department. They were wonderful to work with apart from that. More

Came for first oil change since purchase of vehicle left with terrible leak because of oil change received. Only drove my jeep a couple of miles home. Never had a leak before and got every excuse possible o with terrible leak because of oil change received. Only drove my jeep a couple of miles home. Never had a leak before and got every excuse possible on why it's leaking and told I need all kinds of repairs. More