CDJR of Leesburg - Service Center

I have always had a great relationship with this dealership. My husband and I moved to Leesburg in 2000 and this is the only dealership we have used and have purchased at least 11 too 15 vehicles in dealership. My husband and I moved to Leesburg in 2000 and this is the only dealership we have used and have purchased at least 11 too 15 vehicles in this time. My husband passed away two years ago and I traded in our handicapped equipped van and purchased a Jeep Grand Cherokee which I am so in love with. Most of the sales people we dealt with are now gone but I still come back. I was so sorry to hear about Billy Berg he was one of our favorites as well as Mark Buehll ( hope I have his name right) they are great people. More

I have been dealing with this dealership since 2019 and never had any negative experiences in both the sales and service departments. Extremely professional and pleasant environment. never had any negative experiences in both the sales and service departments. Extremely professional and pleasant environment. More

Car was towed to dealership. Battery replaced. The only issue was not getting confirmation the towed car arrived at the dealership. Completed service in a timely manner Battery replaced. The only issue was not getting confirmation the towed car arrived at the dealership. Completed service in a timely manner More

I was treated like my business was not important, I was just a no charge oil change and tire rotate. I was given no paper work and told it would be mailed to me ( 19day and on paperwork. Note: I diid purch just a no charge oil change and tire rotate. I was given no paper work and told it would be mailed to me ( 19day and on paperwork. Note: I diid purchase the vehicle from CDJR of leesburg More

I called on Monday morning to set up for your shuttle to pick me up and your service answering person said that she would leave a message with your service personnel to call me back since no one in service pick me up and your service answering person said that she would leave a message with your service personnel to call me back since no one in service would answer her. This same scene repeated itself SIX more times! ( I called every 45 min ).Finally on the seventh attempt I was able to talk to service and set a pick up. NOW THAT IS WHAT I CALL CUSTOMER SERVICE! More

Ryan Swoll , my service contact was very helpful and efficient. Kept me informed and got me out in a timely matter! The man taking care of the waiting area was very friendly and helpful as well! efficient. Kept me informed and got me out in a timely matter! The man taking care of the waiting area was very friendly and helpful as well! More

Extremely rude employee. Jeep was in the shop for over 20 days. Very limited contact zero returned calls about vehicle. When picking up. The service advisor would not give Jeep was in the shop for over 20 days. Very limited contact zero returned calls about vehicle. When picking up. The service advisor would not give a direct answer if all the repairs were done properly. Bought my last 4 vehicles from cdjr in Tampa. Will not be using this dealer More

The service was done well and the facility is great. Pricing is a little on the high side. Pricing is a little on the high side. More

Kattie my service administer was very helpful and expedited my service in a timely and kept me updated on my progress. expedited my service in a timely and kept me updated on my progress. More

Employees were extremely helpful Visitor waiting room was comfortable. Got appointment very quickly. Thank you. was comfortable. Got appointment very quickly. Thank you. More