CDJR of Leesburg - Service Center

Carlos did a great job had me in and out without waiting for a long time. for a long time. More

I have resided in Lake County for the past 13. 5 years and had my very first experience at CDJR of Leesburg. I sincerely appreciate the prompt, courteous and professional service provided by Blain 5 years and had my very first experience at CDJR of Leesburg. I sincerely appreciate the prompt, courteous and professional service provided by Blaine Yager as he was able to get my car serviced on a busy Saturday afternoon without an appointment! Loved the fact that the dealership apprises me of my vehicle status using a video clip and linked via text message. The lounge was relaxing and spacious and a pleasure to wait in. Will definitely return to this location for vehicle servicing:-) More

Ryan was very helpful when it came to referring me to a place to get my car fixed as well as getting my oil changed without an appointment. Service was fast also. place to get my car fixed as well as getting my oil changed without an appointment. Service was fast also. More

Had a great experience with both sales and service. Really like the video feedback from the technicians. Sales was just over the top. So good. They got me to trade in a great vehicle with a brand new o Really like the video feedback from the technicians. Sales was just over the top. So good. They got me to trade in a great vehicle with a brand new oil change and walk out with a new truck More

Otto was very helpful in identifying the problem and advising on an acceptable and economic solution. advising on an acceptable and economic solution. More

Took 41/2 hrs to get and oil change from your dealership and I will not buy a vehicle from you again and I will not buy a vehicle from you again More

Should not have to write a paragraph to do a review. Kobe Hiltz was Excellent Kobe Hiltz was Excellent More

I’ve been buying and having my cars/trucks serviced for over 50 years, and have never had anything approaching the appalling lack of communications with a service advisor as I had with Kobe. He was inst over 50 years, and have never had anything approaching the appalling lack of communications with a service advisor as I had with Kobe. He was instructed to contact me when a repair part arrived. He didn’t. One I confirmed the part was in I dropped my truck off and was told Kobe would give me a call once repaired. He didn’t. Once again I called regarding status and was informed it was ready - Kobe was talking to the mechanic and would be calling me. He didn’t. Following day I stopped by to pickup my truck and was informed by the mechanic (where is Kobe??) I needed another item repaired or replaced. I declined and drive to another repair shop. Wish to note adding to my frustration was the abysmal phone service. Some PM calls were answered by a third party call answering service who promised to to send a priority message to the individual I was calling. I never had a call back. On one call I thought I was talking with a person with a speech impediment, nope, English was he second or third language. More

We always receive great service and Jose does a wonderful job! We are dealing with sickness right now. job! We are dealing with sickness right now. More

The service manager covered all suggested services and repairs but put no pressure to have them performed immediately. The oil change was completed in a reasonable amount of time, repairs but put no pressure to have them performed immediately. The oil change was completed in a reasonable amount of time, More