CDJR of Leesburg - Service Center

Prompt and friendly service. Oil change and inspection. Comfortable customer waiting area with coffee, beverages, snacks and WI-FI . Oil change and inspection. Comfortable customer waiting area with coffee, beverages, snacks and WI-FI . More

Other than the fact the one problem I have has not been completely corrected the staff has been gracious to teach me more about my car and things I need to go do general maintenance with a car with this mu completely corrected the staff has been gracious to teach me more about my car and things I need to go do general maintenance with a car with this much mileage since my late husband always took care of getting maintenance done. So your staff has patiently helping me learn. More

When they could not verify the first time because no code was given they had us bring in as soon as we got issue with a code and immediately came out to verify code and took Jeep in without appointment to re was given they had us bring in as soon as we got issue with a code and immediately came out to verify code and took Jeep in without appointment to repair. More

Service completed in an efficient and timely manner a sparkling vechile upon completion added pleasure to the service experience sparkling vechile upon completion added pleasure to the service experience More

Dealership friendly and completed the Warrantee work quickly and professionally They provided an Uber ride back home and then a pick up at my home back to the dealership when needed quickly and professionally They provided an Uber ride back home and then a pick up at my home back to the dealership when needed More

They always take care of me. Carlos does a good job. I prefer dealerships over repair shops. Carlos does a good job. I prefer dealerships over repair shops. More

You need to fix the SODA mchine! Area clean, rest rooms clean, hot dogs are good Area clean, rest rooms clean, hot dogs are good More

Just had an oil and filter change---I know that the charges are set--I had a serious sticker shock. I knew the cost going in, but I had to pay it. It hurts. charges are set--I had a serious sticker shock. I knew the cost going in, but I had to pay it. It hurts. More

Service was completed in a timely fashion and done well. I was pleased that the new owners honored the service contract I had with Bill Bryan’s and impressed with the video of the actual inspection. I was pleased that the new owners honored the service contract I had with Bill Bryan’s and impressed with the video of the actual inspection. More

I had a 9am appointment to replace a low beam headlight bulb. I arrived at 8:30 and explained to Katie that I had an appt and what it was for. She said it shouldn't take long because my Jeep would be taken bulb. I arrived at 8:30 and explained to Katie that I had an appt and what it was for. She said it shouldn't take long because my Jeep would be taken to the body shop to be fixed. At 11:10 I received a video from the mechanic telling me I needed some kind of system flush and a tune up. The message then said that a service technician would see me soon. I sat for 2 hours because you wanted to up charge me. Why make an appt if you're going to screw me over when I get there. FYI I had a tune up done 3 months ago!!!!! Cannot and will not recommend your service department. I will take my business somewhere else from now on. If I could have given 0 stars I would have. More