CDJR of Leesburg - Service Center

Service representative was very helpful and professional. Service representative went above and beyond to help us resolve the problems we were experiencing. Service representative went above and beyond to help us resolve the problems we were experiencing. More

We've been buying cars & having them serviced here for over 10 yrs. I'm so glad all our friendly faces & can do attitudes remain here. We really like the video of services it helps us understand what th over 10 yrs. I'm so glad all our friendly faces & can do attitudes remain here. We really like the video of services it helps us understand what the tech sees. More

AFTER I BOUGHT MY NEW 2023 grand Cherokee I noticed the gasket on the rear window was rolled over and not properly installed. The sales staff was not any help And told me to bring into service department gasket on the rear window was rolled over and not properly installed. The sales staff was not any help And told me to bring into service department. When I arrived the service department told me they did not have the gasket in stock. After several weeks The service department called me the had the gasket. When I brought the car in the service department said the parts Department ordered the wrong gasket. I am still waiting for the correct part More

You guys went above and beyond what we expected, everyone treated us great. Cannot say enough about the job you did. Thanks Steve and Joan everyone treated us great. Cannot say enough about the job you did. Thanks Steve and Joan More

Kimberley does a fantastic job of being helpful, accommodating and knowledgeable. She always goes beyond what may be expected. CDJR is fortunate to have her as an employee! accommodating and knowledgeable. She always goes beyond what may be expected. CDJR is fortunate to have her as an employee! More

He was very helpful and answered all my questions 🤩 He gave me quotes for all my needs … 🤩 He gave me quotes for all my needs … More

Kim is a wonderful service advisor. She is very accommodating on scheduling my appointments. keeps me updated on the progress of my vehicle. Returns phone calls and messages I leave ve She is very accommodating on scheduling my appointments. keeps me updated on the progress of my vehicle. Returns phone calls and messages I leave very promptly treats me like a valued customer and loves when I bring my dog:) More

The service tech is very professional and friendly. The work was done completely. This is my choice for work on my Jeep. Thank you all for a great experience. The work was done completely. This is my choice for work on my Jeep. Thank you all for a great experience. More

I have been generally pleased. Some of the estimates for work have been high and I have taken my car elsewhere for major service with savings of 30-40% with excellent service in re Some of the estimates for work have been high and I have taken my car elsewhere for major service with savings of 30-40% with excellent service in retrospect. It is difficult to contact the service advisor at times and call backs do not seem to be done in a timely fashion. Otherwise, the dealership has treated me well and I love my Jeep Grand Cherokee. More

Great experience friendly service cares about the customer needs will return again and recommend service to other customers customer needs will return again and recommend service to other customers More