CDJR of Leesburg - Service Center

Carlo was great, very informative and helpful. Courteous too! He accommodated every need and did so with a very nice smile. I left with a clean car and all issues addressed. Courteous too! He accommodated every need and did so with a very nice smile. I left with a clean car and all issues addressed. More

at 11:30 am appointment, had to wait 25 minutes before someone even noticed me. Two people that arrived after me were helped before me. Once i was noticed, Carlos helped me. He took my info talked about t someone even noticed me. Two people that arrived after me were helped before me. Once i was noticed, Carlos helped me. He took my info talked about the problem and I left. Then I got a call from Carlos telling me what and how much the repair was. I had already checked the price of the part in many places online and CDJR Leesburg was DOUBLE the price.($392 vs $803) How is it I can buy the same exact part from a CDJR dealer in orlando for less than half the price including tax and next day air shipping. Then bring the part to CDJR of Leesburg to be installed. Needless to say after purchasing the part and having it installed the truck is back to normal. Carlos did what he could to help me and in the end i feel he did a great job overcoming my problems. Also after coming to agreement on installation of part, I forgot to tell Carlos I wanted the old part returned to me. I called the dealership, and was kind of taken back when the woman that answered the phone never heard of Carlos. I told her I just spoke with him 10 minutes before in the Service Office. She did nothing to locate him for me and said she could get the message to him. Well she did not. I dont know who this was but somtimes phone calls are important. The last time I was at this dealership it was owned by different people, and was an unbelieveably pleasant experience from the first moment i arrived. Work on getting that experience back. Also get Carlos a new tablet. They dont cost much and his is completely broken. Does not look professional when having to sign on a shattered screen. More

Kim is the reason why I continue to use the dealership for my vehicle service needs. She is, professional, considerate, and informative. for my vehicle service needs. She is, professional, considerate, and informative. More

Katie March is our service advisor, and she is wonderful. Always, always helpful!! Jeff is the mechanic we ask for. He is honest about what needs to be done and doesn’t upcharge. Always, always helpful!! Jeff is the mechanic we ask for. He is honest about what needs to be done and doesn’t upcharge. More

Kim made my visit very pleasant and easy. I will return for additional service to you truck. I will return for additional service to you truck. More

Kim took a lot of time to assist me in identifying additional services my truck needed which really helped additional services my truck needed which really helped More

Kimberely Lewis took good care of me and my van. This is the 4th vehicle we have bought from CDJR of Lessburg. Thank you. This is the 4th vehicle we have bought from CDJR of Lessburg. Thank you. More

Had bought a car here and was in for first oil change. Everyone I encountered was friendly, fast and efficient. It was a pleasure to have someone help me throught the experience. Everyone I encountered was friendly, fast and efficient. It was a pleasure to have someone help me throught the experience. More

Jose was a great to work with. He was very informative, freindly and professional. Jose went out of his way for us. He was very informative, freindly and professional. Jose went out of his way for us. More

I have been bringing my vehicles to your company a number of years and have always been appreciative of the outstanding service. Jose was great of years and have always been appreciative of the outstanding service. Jose was great More