CDJR of Leesburg - Service Center

The guy was very professional and knowledgeable. He also gave me information that I’ll need next time. He also gave me information that I’ll need next time. More

Tired of all the emails please leave me alone I won’t bring my car back because you email everyday. bring my car back because you email everyday. More

The deal was very difficult and very dishonest. The truck was to be cleaned and Oder removed we made a one hour drive up and neither had been done. They said the cabin air filter was replaced and w The truck was to be cleaned and Oder removed we made a one hour drive up and neither had been done. They said the cabin air filter was replaced and when we got home we checked it and the filter was black! More

I was kept informed while my Chrysler was in the shop. Upon it's completion Tim arranged for the shuttle driver, Mike, to pick me up. Everyone was extremely considerate. Upon it's completion Tim arranged for the shuttle driver, Mike, to pick me up. Everyone was extremely considerate. More

Great service! Ryan Swoll was my Service Advisor. He is a real asset to your organization. He kept us apprised while our vehicle was in service. He is very poli Ryan Swoll was my Service Advisor. He is a real asset to your organization. He kept us apprised while our vehicle was in service. He is very polite and a real gentleman. The mechanics did a good job also. More

The experience was amazing and everyone was so kind, it was very fast and efficient I love the video as well. was very fast and efficient I love the video as well. More

Friendly service and honest employees. They explained everything that needed to be done and what could wait very clearly. They explained everything that needed to be done and what could wait very clearly. More

Very difficult to deal with on buying a used car. Lots of changes during discussions. Brought in new people, promises made, recinded. Said car had been inspected, then initially refused to fix wat Lots of changes during discussions. Brought in new people, promises made, recinded. Said car had been inspected, then initially refused to fix water in headlight, after extended heated discussion with the fifth person, they agreed. Took 2 visits to fix. Had a check engine light. After 3 weeks with the car, said they could not recreate the problem. Still is a issue. Two months of frustration. Will not be back nor will I recommend to anybody.. More

Otto was on top of things and communicated clearly. No smoke and mirrors stuff. He needs to practice his German. However No smoke and mirrors stuff. He needs to practice his German. However More

We dropped off our vehicle for a warranty repair on Friday 1/10/25. We were notified around 3:45 pm that day, that parts were needed and tee would be given a rental. Sat morning I called and spoke with Friday 1/10/25. We were notified around 3:45 pm that day, that parts were needed and tee would be given a rental. Sat morning I called and spoke with my service manager and was told to go to Hertz and a vehicle was there, after a 45 min wait we were told they had no vehicles. I called back and was told to go to Enterprise, after another long wait we were told the same, no vehicles available. I called back a 3rd time and was told by the service manager he would search for a vehicle and call me right back. I never received a call back. Sunday all rental agencies were closed. I called back Monday morning only to be told my service manager was off on Monday’s. After speaking a service dept manager we were told we could pick one up at CDJR and they sent a vehicle to pick us up to come get it. Upon arriving at CDJR that supervisor had gone to lunch and nobody had any idea as to what was needed. After an hour wait we were finally able to get a vehicle to drive. The communication throughout this entire experience was utterly frustrating and time consuming. More