CDJR of Leesburg - Service Center

I pulled in and was greeted by Jose Valdez. He shook my hand. Then I told him I just moved to the The Villages. He asked what zip code. He knows his zip codes. Then I was directed to the lounge He shook my hand. Then I told him I just moved to the The Villages. He asked what zip code. He knows his zip codes. Then I was directed to the lounge, WOW! Impressed. The. I received a video from my tech, Very Impressed!! Then I went o collect my car and pay my bill. I knew there were some deals and Jose got me a good one. This is my fifth mini van. Started with a 96 Grand Caravan, then a 2092 Grand Caravan, then a 2012 Town and Country. Then a 2020 Pacifica Hybrid, and now a 2023 Pacifica Hybrid. 2020 was a lemon. My dealer in Glenwood Springs who was a 1/2 hour away was awful. People in my area would drive 2 hours to the Grand Junction Dealership because they cared about you. I get that feeling here already. And it’s 6 miles away!! 🍾🎉🎈🎊. Very Happy. More

Poor communication skills, they left my truck in the back lot while the service person Jose went on vacation, when I called the other employees Juan and Carlos just lied and told me the repairs were being do lot while the service person Jose went on vacation, when I called the other employees Juan and Carlos just lied and told me the repairs were being done and would be completed by Monday on Tuesday they still had not done any repairs 4 days later, after 2and a half weeks they started the repairs which only took 3 day this visit took 3 weeks due to all the lies and the service advisor Jose going on vacation and leaving my vehicle in the back lot More

Kobe was great. My jeep was very dirty on the leather and stearing wheel. Disappointing! My jeep was very dirty on the leather and stearing wheel. Disappointing! More

The Service Department and Staff very professional and personable. The service agent and staff was very accommodating. The Technician Tim was very precise with his evaluation video. Overall, I was very p personable. The service agent and staff was very accommodating. The Technician Tim was very precise with his evaluation video. Overall, I was very pleased. More

Service was great. Justin took care of every thing in speedy fashion. Also, the video inspection will be very helpful for future maintenance. Good Job ‼️👍 Justin took care of every thing in speedy fashion. Also, the video inspection will be very helpful for future maintenance. Good Job ‼️👍 More

This was my first time having my vehicle serviced at CDJR and they did a wonderful job of keeping us informed throughout the process. Thank you! and they did a wonderful job of keeping us informed throughout the process. Thank you! More

Work was done on time and was kept advised on the progress. I would recommend this dealership for service. progress. I would recommend this dealership for service. More

Service dept very friendly and helpful Katie is very nice and personable she answered all my questions and kept me informed on my vehicle and personable she answered all my questions and kept me informed on my vehicle More

Very nice dealership and employees! I will be using them from here on out for my car care needs! I will be using them from here on out for my car care needs! More

Great experience, really liked the video of what my truck needed done. I bought the truck here and they honored the 2 free oil changes. needed done. I bought the truck here and they honored the 2 free oil changes. More