CMA's Colonial Auto Center

Excellent Service Having not used this service center before, I was a little nervous having my Buick Lacrosse towed there after it broke down about 5 miles away. Withi Having not used this service center before, I was a little nervous having my Buick Lacrosse towed there after it broke down about 5 miles away. Within minutes of me arriving, the service department already had my car on the machine to see what the issue was. It was Friday afternoon at 4:30pm. I was sure whatever they found would not be fixed until Monday. About 20 minutes later, one of the staff advised me what the problem, was, how much the repairs would be and that they would start working on it right then, assuring me I did not need a rental car for the weekend. I even asked if they could add an oil change in to what was being done. In about an hour, my car was ready. Everyone I encountered at Colonial was friendly and welcoming. This will be where I have all of my service done going forward. More

Excellent I appreciate all that Maggie Brown did. She was very helpful and I am very pleased with the overall experience that I received. I would recommend M I appreciate all that Maggie Brown did. She was very helpful and I am very pleased with the overall experience that I received. I would recommend Maggie Brown and Colonial Auto Center to all my friends More

My Purchase Chili did great! No pushiness and was able to get Scott to work out a great deal! I normally do not purchased vehicles from the local area due to pric Chili did great! No pushiness and was able to get Scott to work out a great deal! I normally do not purchased vehicles from the local area due to price, but this purchase will be very beneficial to my family and I, I am glad I shopped local! More

Great customer service and on top of things! The entire team at Colonial deserves thanks and praise! Van Johnson, Felicia Schultz and Mike Gazdik were all more than wonderful. From the first ca The entire team at Colonial deserves thanks and praise! Van Johnson, Felicia Schultz and Mike Gazdik were all more than wonderful. From the first call, to the test drive, financing and review of the vehicle, all was smooth! More

Colonial Auto Center - The best there is! I really cannot say enough good things about my experience at Colonial Auto Center. Specifically, the amazing service provided by Robert Tucker. I sin I really cannot say enough good things about my experience at Colonial Auto Center. Specifically, the amazing service provided by Robert Tucker. I sincerely appreciate all of the dedicated time he spent with me over the last two weeks. He made the daunting task of buying a car something that most folks could only dream about. No pressure, no hassle, he was nothing but calm and patient, going above and beyond with the level of customer service and customer satisfaction. The wonderful service didn't stop with Robert. The initial experience I had with Jim Childress and the final deal made with Scott Draper are also to be commended. Everyone was so professional and made the process as painless as could be. While negotiating a deal is typically a dreadful experience, in this case the Colonial team made it as pleasant and easy as possible. I received an outstanding offer for my trade and the deal made was very fair. I never thought I would consider a Nissan Rogue. And to be honest, there were other vehicles not sold by Colonial that had initially caught my eye. But because of the outstanding service and commitment to customers I felt compelled to work with Colonial. I couldn't be more excited as I know I made a great decision. One part that especially stood out for me is that through each step of the process I always felt like a valued customer. With each interaction I always felt that all of the staff were genuinely concerned with ensuring my complete satisfaction. It's rare to experience this in the car industry these days. The leadership/owners at Colonial should be proud of their team. Robert Tucker made the experience outstanding. He is a tremendous asset to the Colonial team. I look forward to the continued partnership. I feel lucky to have such a fantastic dealership here in town. Thanks Colonial Auto Center! Im absolutely thrilled with my new vehicle. More

Buying a car I bought a brand new car on Tuesday April 4th from Colonial Auto Center. Van Johnson was my salesman. He was very honest and very helpful I am very pl I bought a brand new car on Tuesday April 4th from Colonial Auto Center. Van Johnson was my salesman. He was very honest and very helpful I am very pleased with the overall experience that I received from buying my new car. I would definitely recommend Colonial to my friends. More

Painless Chili helped me through my first car purchase. Although I had no intentions of purchasing when I arrived but after seeing a reasonable price being off Chili helped me through my first car purchase. Although I had no intentions of purchasing when I arrived but after seeing a reasonable price being offered for my specific car, I was pleased to come to an excellent deal after a couple short rounds of negotiations. Chili was friendly and had a no-pressure sales pitch. Likewise, Levi (finance person) was easy to work with and worked out all the details in about an hour. The whole process from arrival to purchase took about 4 hours because of the negotiations, test driving, and talking. I never felt pressured for a decision, but Chili worked hard to get me a deal that fit my budget. More

Amonté was awesome Our salesman, Amonté Harvey, was extremely helpful and listened to our needs. He works very hard to get you the best vehicle deal he can. We highly re Our salesman, Amonté Harvey, was extremely helpful and listened to our needs. He works very hard to get you the best vehicle deal he can. We highly recommend him and the finance man, Scott Draper. More

A refreshing experience! Simona was so positive and reassuring that few minutes after describing to her my needs I couldn't help but tell her "I like you" she listened to my Simona was so positive and reassuring that few minutes after describing to her my needs I couldn't help but tell her "I like you" she listened to my needs and my abilities and helped me get there with Van's help in financing. I was truly impressed there wasn't any back and forth that had been experienced in past with car buying. Straightforward ease. Simona and her team worked past closing time in hail and rain to see me off in my brand new showroom floor Nissan Frontier 4x4! I greatly appreciate their time spent especially when they should have been home with their families. Thank you again. More

Best experience in car buying ever!! Robert Tucker made our purchase a pleasant one, I never thought that word could be used in car buying!! No pressure, friendly atmosphere & Colonial we Robert Tucker made our purchase a pleasant one, I never thought that word could be used in car buying!! No pressure, friendly atmosphere & Colonial were really willing to work with the customer. Michael & Scott Draper were pleasant & friendly- and I'm not always the most patient person to work with, but I must hand it to you guys, you were great!!! Robert Tucker went out of his way to explain everything to us in detail about our new truck, he's very knowledgeable & kind. Robert was excellent!! More