Cable Dahmer Kia of Lawrence

Garry was amazing! He put me at ease from the very beginning. I found him to be personable, friendly, and sincere. He answered all of my questions, and when he didn’t k He put me at ease from the very beginning. I found him to be personable, friendly, and sincere. He answered all of my questions, and when he didn’t know an answer, he was honest about it, told me he would find out and get back to me—and he did. He truly listened to what I wanted and needed and addressed all of my concerns. Everyone I encountered throughout the process was honest, friendly, and genuinely interested in helping me. I felt that they sincerely cared about making sure my needs were met. I’m very grateful for the experience and would highly recommend Garry and the entire team to anyone looking for people who truly care about their customers. More

Sam is awesome. He has great customer service skills and is an absolute pleasure to work with. He does what he says he's going to do and does his best to make sure He has great customer service skills and is an absolute pleasure to work with. He does what he says he's going to do and does his best to make sure that your vehicle is serviced timely and he keeps you in the loop during the process. Thanks, Sam. More

Gary is not only the friendliest salesman I've ever met, but he also is really there for the customer. With all of the odds against us, we went into KIA hoping for a miracle. We were initially turned down, but he also is really there for the customer. With all of the odds against us, we went into KIA hoping for a miracle. We were initially turned down, but then Gary worked behind the scenes and somehow made it happen. We owe it all to Gary and appreciate how dedicated he is to the people, and his job. More

After a rocky start with the sales department and walking away from the dealership David contacted me and worked tirelessly with me to get me the vehicle I wanted on my terms. Within days of having the vehi away from the dealership David contacted me and worked tirelessly with me to get me the vehicle I wanted on my terms. Within days of having the vehicle I had troubles with some things mechanically and contacted David who bent over backwards to make things right....all while dealing with me being crabby and impatient My only complaint was his communication could have been better. Sam in service was awesome at keeping me updated on the status of my repairs and even sent video explaining what had been done. Dellman in sales was very friendly and easy to work with. Meagan was friendly and efficient in getting my paperwork done especially considering I was there after hours. More

Tried to charge me a diagnosis fee on a check engine light. Second time check engine light. Guess what. It just came on again the next day! Unbelievable. If I would have paid I would be outraged and s light. Second time check engine light. Guess what. It just came on again the next day! Unbelievable. If I would have paid I would be outraged and still am. Stay away from this service department. More

Rachel was absolutely awesome and a pleasure to work with. She was quick and did not waste any time with taking care of business with. She was quick and did not waste any time with taking care of business More

a minute ago New If I could give zero stars I would complaints filed with BBB, Kia corporate, FTC, as well as social media as well as NHTSA, next up will be local media I am outraged and have been a lo complaints filed with BBB, Kia corporate, FTC, as well as social media as well as NHTSA, next up will be local media I am outraged and have been a loyal Kia customer for years, you should be ashamed of yourselves 2021 Kia k5 73,000 miles and has been in service more times then I care to count most recently in September for yet again wiring issues with driver side turn signals not working and saying check turn signal, as well as my car shifting so hard it will jerk you or not wanting to shift at all! I was assured these issues had been fixed but yet here we are yet again and when I contacted service on several occasions now all of a sudden my warranty doesn’t cover it but was then told if I paid 189.99 then he would pull it in and get it covered by my warranty, so now you blackmail your customers as well shame on you, then just today I learned of a recall from 2025 regarding my gas tank, yet I was never notified or made aware of this despite all of my service trips, this is absolutely unacceptable and will take this as far as necessary to gets this resolved, take some accountability and do better More

I loved working with Meagan. She was a no nonsense person and transparent and honest. The rest of the staff were awful and unethical. Of course, it was all after I bought the ca She was a no nonsense person and transparent and honest. The rest of the staff were awful and unethical. Of course, it was all after I bought the car that I saw it all in hindsight. Signing my name to documents that were possibly not that important but enough that they gave themselves all happy smiles and my initials at the end. I questioned them and got the run around. I WOULD NEVER BUY FROM LAWRENCE KIA AGAIN AND SINCE THE SAME STAFF ARE THERE - THEY CAN'T BE TRUSTED. Except Meagan. She was great. More

UPDATE regarding my recent vehicle purchase. Upon receiving the title and attempting to register the vehicle, I discovered that the vehicle sold to me as "new" was previously owned and is, in Upon receiving the title and attempting to register the vehicle, I discovered that the vehicle sold to me as "new" was previously owned and is, in fact, a used vehicle. Despite this, I was charged the full MSRP. I have informed the dealership of this discrepancy, but they have not taken any steps to resolve the issue. Please be advised of these sales practices regarding advertised "new" vehicles at this location. ___________________________ My recent experience with this dealership I would like to caution other potential buyers. If you choose to purchase a vehicle here, I strongly recommend keeping all communication in writing via email or text. In my experience, verbal agreements regarding price, interest rates, and monthly payments were denied once I arrived onsite. Furthermore, be prepared for numerous "required" fees and charges that are added both during the initial agreement and again during the financing process. I also found it unprofessional that the purchase paperwork was not provided in person, but was instead emailed for me to handle myself. If you choose to purchase upon delivery, please conduct a thorough walkaround. I was informed by the sales associate that damage had occurred during the detailing process, and the dealership has made it impossible to get the issues resolved. I have reached a point where I must handle the repairs myself. Additionally, obtaining the vehicles title for registration in my state has been an unnecessarily difficult process. I will not be returning to this location for future purchases or service, nor would I recommend this dealership to anyone else. Based on my experience, this establishment deserves a far lower rating than what this site will allow. More

I loved working with David. It is obvious that he cares about his employees and values his customers. He made the process smooth, fair, and easy. He enjoys his work and that It is obvious that he cares about his employees and values his customers. He made the process smooth, fair, and easy. He enjoys his work and that was felt throughout the process. More