Cadillac of Bourbonnais

Excellent Service Very friendly, our car is well serviced and when something is wrong they tell us so it can be taken care of quickly. We are never disappointed in the Very friendly, our car is well serviced and when something is wrong they tell us so it can be taken care of quickly. We are never disappointed in their work and always taken care of in a timely manner. We have had no complaints in their service and their friendliness. When our car needed to be left there for any reason they gave us a car to use while ours was repaired. When we purchased the car the salesman went out of his way to help us find the car we wanted. I have recommended David Bruce to several people and some have purchased cars from this facility. More

THE DAVUF BRUCE TEAM WAS GREAT!!!!!! Staff was GREAT and friendly!! Price was GREAT! They were professional and no pressure was felt! We love the tax rate that was available! We would rec Staff was GREAT and friendly!! Price was GREAT! They were professional and no pressure was felt! We love the tax rate that was available! We would recommend anyone we know to come and purchase!! GREAT JOB GUYS!! Dan the manager did an excellent job! He stayed after hours to work with us!! We really appreciate it! Todd was excellent as well! He explained everything in! He was awesome!!! More

Always great service! I bring my Caddie into David Bruce anytime I have an issue. They are always polite, on time and their customer service is great! I appreciate the ef I bring my Caddie into David Bruce anytime I have an issue. They are always polite, on time and their customer service is great! I appreciate the efforts they go to to make me feel special and treat me and my car with great care! If there are issues, they help me work them out. More

Our 9th, but NOT last, experience!!! Our trust in Janelle Hindman and the company she represents has now defined shopping for a car, truck or SUV as taking our wish list straight to her k Our trust in Janelle Hindman and the company she represents has now defined shopping for a car, truck or SUV as taking our wish list straight to her knowing she'll do everything within her power to fulfill it. Well, a few weeks ago, she did it again. We drove away with our 9th vehicle from Janelle, a 2017 Cadillac XT5, as it literally rolled off the truck. Thanks to Jason for getting the vehicle ready to go, too! Sales, Service Department and Customer Service, it's 9 cars good at David Bruce. More

Bought a new vehicle and wouldn't go anywhere else We have bought 10 automobiles from David Bruce the past 25 years and attribute it to the good service all around from Janelle Hindmand in sales, Steve We have bought 10 automobiles from David Bruce the past 25 years and attribute it to the good service all around from Janelle Hindmand in sales, Steve Lagese in service, to Jason Connor helping us with a color to order the new vehicle, etc. We have loved the used cars we have purchased in the past and the 3 off the showroom floor that were brand new. I know if I have a problem I just need to pick up the phone and call and they help me every time. Thank You David Bruce! More

Great Service Jason was great. Not only was he knowledgeable but very friendly. He intoduced us to the service manager Steve as well so we can be comfortable with Jason was great. Not only was he knowledgeable but very friendly. He intoduced us to the service manager Steve as well so we can be comfortable with the service area. More

Finally a dealership without the hassling Being 47 I have purchased a few cars in my time and the terms car salesman and good had become my favorite oxymoron. I ran into one of the car salesm Being 47 I have purchased a few cars in my time and the terms car salesman and good had become my favorite oxymoron. I ran into one of the car salesmen, Jim, at a nearby VA and decided since he was a fellow vet I'd take yet another reluctant foray into trying to buy a car hoping not to leave the dealership with that feeling of having been violated. The short version, I left the dealership in a new car with no money down in under 2 hours. That would be record time for me as I once spent 8 hours at a dealer. Jim made it feel like an old friend had invited me over to hang out. I actually wanted to be there. I seriously can't say more about him and how comfortable he made me feel through the whole process. If you are a vet in need of a good deal with no BS hassling go see Jim. He's prior army and I'm prior navy and we didn't let the fact that navy football totally beats the snot out of army stop us from becoming good friends. I would recommend these guys and especially Jim to anyone I ran across looking to buy a car. Thanks Jim and everyone else involved. More

So much more pleasant than the competition David Bruce Cadillac was perfect. My saleswoman Janelle was excellent to deal with as well as Dave, the sales manager. They made a deal happen when ma David Bruce Cadillac was perfect. My saleswoman Janelle was excellent to deal with as well as Dave, the sales manager. They made a deal happen when many other dealerships couldn't. I drove the hour plus from Downtown Chicago and that was worth it. I would even consider dealing with them across the Country. When dealership staff are friendly and honest it makes all the difference. More

New Cadillac XT5 Overall good experience. Rob worked very hard to make sure we received every possible rebate and/or money off for the car we were buying. Very easy Overall good experience. Rob worked very hard to make sure we received every possible rebate and/or money off for the car we were buying. Very easy to work with and very accommodating. Would have been a 5 star rating but when we picked up the new car they could have done a better job of explaining the features and options that were included. More

wonderful experience! I really want to thank Todd for working so hard to get me the best deal possible. With his help I was able to quickly transition to a better car that I really want to thank Todd for working so hard to get me the best deal possible. With his help I was able to quickly transition to a better car that will serve me well. More