"Best Ever Car Buying Experience"
Had no intention of buying a car. However, meeting Jay Schelke, walked out with a 2020 Prius. Best car buying experience ever thanks to Jay Schelke and Todd Zummallen. Love the new Prius. Thanks Jay!
The service department headed by Steve Lagesse, his office staff and shop technicians always are friendly, knowledgeable, and perform top notch service every time I bring in my vehicles for service. I would recommend this service department to all of my family and friends.
"service experience at David Brucer"
Steve LaGesse, Service Manager, really takes an interest in customer satisfaction. I had some concerns as to the operation of my Qi charger in my 2019 Camry. He took me aside to try to ascertain a solution. He is a great listener.
"Dealership of EXCELLENCE"
I have been a customer of David Bruce since 1990 when I purchased the first of 6 vehicles over the years. From the owner, General Manager, Financial Specialist, Sales People, Receptionists, Service Manager and his technicians, they all treat you like family. This dealership is top notch and has earned my trust and continued business.....as their commercial states "why go anywhere else?"
"Purchased our Third Vehicle from David Bruce Toyota"
- Local Guy
We've just purchased a 2019 RAV4 SXE Hybrid. (This is our first hybrid.) The sale was easy, all of our questions were answered. It was handled in a professional and friendly manner. Price and trade-in were handled fairly. We've been doing business with this dealership since 2006 when we purchased our first Toyota. The Service Department is outstanding!
"Great Sales Rep"
- The Queen
I always have a great experience at David Bruce in Bourbonnais. It’s a pleasure working with Janelle Hindmand whenever I purchase a car. The service department is wonderful to work with and always treats me fairly. If you are looking for a vehicle, stop in to see them.
"2017 RAV 4"
Dave was a great help when I went in to buy my RAV, I told him what I wanted and he made sure I got it. Dave is very easy to work with and talk to and extremely helpful and understanding of our situation at the time we came in. Thank you Dave for the excellent service you provided us with that day! On that note I would like to say that I am extremely happy with my RAV!
"Check your tires!"
I brought in my 2016 Avalon for a 20, 000 mile warranty check-up which includes an oil change, tire rotation, etc etc. The day before I had detailed the front of the car , including the two front tires(only). Also noticed a scuff mark on the right front wheel. Upon entering the car after the work was completed I noticed the two front cleaned wheels and the scuff mark on the right front had not changed positions. Hence, the tires were clearly NOT rotated. I can't help but wonder if there was other work not performed and how often this practice takes place, unknowingly to other customers. The car was returned to the shop and the rotation was performed. But clearly my trust in David Bruce Toyota has been tarnished.
"Best in town"
- Gascard Anderson 1982
I have been to 2 other dealers (Ford - horrible - and GMC - ok) in the area for a purchase (new and used) and they can not even come close to the service and professionalism of the David Bruce employees. I will never purchase another vehicle or get service from any other dealer in the area.
David Bruce goes the extra mile always...
Other Employees Tagged:
"Truck of My Dreams"
My search for a used truck was sucessful thanks to Rob Reus and he was very professional and helpful and took his time with me. I am grateful for the courtesies provided to me.