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Cadillac of Bourbonnais

Bourbonnais, IL

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76 Reviews

555 William R Latham Senior Dr

Bourbonnais, IL

60914

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76 Reviews of Cadillac of Bourbonnais

July 07, 2021

My salesman, Tony Malzone is the best car salesman I have ever done business with. He is no longer a salesman. but my friend. I spent 2 days with him. He made sure everything was taken of for me. I also More

by mmw1140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know all the names, except for Steve in service. I didn't buy a Cadillac I bought a Toyota Camry
June 25, 2021

I recently traded in my truck and purchased a new one. Rob reus made this process very easy. With great customer service and professionalism it was a quick easy process! More

by Lpalmer10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob reus
June 13, 2021

Rob helped me find the car I was looking for fast and made the entire process quick and painless filling all my needs. Rob then helped me go thru all the interior settings and gadgets to get me on the ro More

by tobey.dionne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Reus
June 07, 2021

Very clean very friendly well knowledge on different things that we asked him very polite and courteous very well groom and didn't waste to much time. More

by Holly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Reus
May 28, 2021

This review is for David Bruce Toyota. We had been looking for a RAV4 Prime for almost 1.5 years and Janelle really came through for us. Even though we were from another state Janelle made the sale a More

by KT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
August 13, 2020

I really enjoy Jason today he’s one of the nicest person I have ever met Thanks for being you I will enjoy my suv More

by Thatgirl56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Connor, Todd Zummallen, Jason Connor, Todd Zummallen
Aug 13, 2020 -

Cadillac of Bourbonnais responded

Thank you very much for that kind review! We truly appreciate your business! Jason is a great asset to the team and we're happy to hear you had such a positive experience. You can be sure to count on Jason and the rest of the David Bruce team for anything you need now and in the future.....ENJOY!!!

August 06, 2020

GREAT Experience!!! Never been to this dealership. Janelle treated us like best friends. She was extremely nice to deal with. No BS or pushiness. NO pressure. Bought More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle Hindmand
Aug 07, 2020 -

Cadillac of Bourbonnais responded

Thanks Will!! Great to hear that your first time was a great time!! We promote an easygoing atmosphere and we appreciate reaching out to give us a shot! Janelle is a great team member and she will be available to answer any questions moving forward! Enjoy your ride!!

February 05, 2020

Impeccable Service! The service department headed by Steve Lagesse, his office staff and shop technicians always are friendly, knowledgeable, and perform top notch servic More

by CharlesW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve LaGesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve LaGesse
Mar 19, 2020 -

Cadillac of Bourbonnais responded

Thanks a bunch Charles! We truly appreciate your kind words and your recommendation! Steve is a great asset to our team and it's awesome to hear that you enjoyed your experience. Enjoy!!

November 23, 2019

This was a awesome experience I went in inquiring about a used Cadillac 2010 SRX that was on thier lot, and I left with that same vechicle. The everything inbetween was just awesom More

by danaed1990
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle Hindmand, Dave Sosnowski, Dave Sosnowski
Nov 23, 2019 -

Cadillac of Bourbonnais responded

Thanks Ed!! We appreciate taking the time to share your experience here at David Bruce! We strive to exceed our customers' expectations and we enjoy being a place people can come and enjoy getting a vehicle!! Dave and Janelle are both true pros and great assets to our team! You'll love that SRX and we look forward to helping with anything you, your family, and your friends may need in the future!!

July 30, 2019

Great customer service! No need to look anywhere else....David Bruce is top notch!! Janelle always puts the customer first. She and Dan made sure we got into the vehicle we w More

by Kristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle Hindmand, Dan
Aug 03, 2019 -

Cadillac of Bourbonnais responded

Thanks SO much Kristin! We appreciate your business and for your kind words. Glad to hear that you were able to experience our easy process along with the knowledgeable staff! Please let us know if you have any questions or need anything in the future! Enjoy!!

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