Cadillac of Fayetteville

Caddallic of fayetteville is an excellent dealership Caddallic of Fayetteville has helped me any time I've had problems with my vehicle . The service department is excellent ; all work performed was Caddallic of Fayetteville has helped me any time I've had problems with my vehicle . The service department is excellent ; all work performed was done right the first time. The managers and their team are always friendly and courteous Bob More

had one of the best ever at a dealership! My wife and I had stopped by for one of our routine maintenance intervals and we had a concern about our A/C. One of the salesmen overheard us talkin My wife and I had stopped by for one of our routine maintenance intervals and we had a concern about our A/C. One of the salesmen overheard us talking about it. He offered to come out to the vehicle and show us how to adjust the settings to get the maximum benefit. He also offered to come to our home and pick up the car if we noticed that the changed had not worked. Talk about going above and beyond! This young man did not even sell us our car. I will buy from the folks on my next purchase. More

Dont go their! Don't go to this dealer to get you a car. Trust me, once they sell it to you they will forget who you are. Horrible service. Once you buy your car the Don't go to this dealer to get you a car. Trust me, once they sell it to you they will forget who you are. Horrible service. Once you buy your car they will act like you like a painting on the wall. I will not state my experience because it was to ridiculous to even think about it. If you dont bealive me just go to th he dealership and go ahead buy a car, then go back another day and you will se how they hide because they know you ai.t coming back to buy more, they know you coming back be ause you need help with somthing or somthing wrong with the car so they not tring to help, but if they never seen you then they will try to be nice untill they sell you somthing. Also everythi.g you need and no matter what it is, as soon as you ask someone, they will ask you back.. Who was your sales man? and then if the dude is not around that day they will tell you come another day, but the xxxx they wont ask you ehat you need or how they can help. Just go and find out for yourself. More

No Pride in Used Cars The dealership takes no pride in used cars on sale on their lot. The cars are dirty, obvious repairs needed, and over priced. The salesman, Roy, sol The dealership takes no pride in used cars on sale on their lot. The cars are dirty, obvious repairs needed, and over priced. The salesman, Roy, sold a car me a 2007 with no keyless entry - just spare key with no chip and told me to get a chip key from the Nissan dealership and filthy interior. The dealership promised to have it detailed - they didn't even vacuum the car. The dealership is only concerned with sales and NOT customer satisfaction. More

Discriminatory Policies and Practices and Cronyism On Thursday, April 10, 2014, I brought my car to this dealership for a scheduled service appointment. After a few minutes, tonya abruptly leaves the d On Thursday, April 10, 2014, I brought my car to this dealership for a scheduled service appointment. After a few minutes, tonya abruptly leaves the desk and goes back into the service manager's office. She comes back to the desk and tells me that they can't work on my car! When I ask why, she has the gall to tell me it's because I had previously had Ken's Muffler and Auto Repair work on my car; that I should take my car back to them. I asked to speak with the service manager. This kent arrant told me the same thing. I want to know what the xxxx does cadillac of fayetteville have to do with where I may have taken my car previously for repairs? No, that's not the issue here. What is the issue is the fact that I am in the process of suing this ken's muffler and this cadillac of fayetteville is "buddy, buddy" with them. This kent arrant had the nerve to say to me that the reason he refused to work on my car is that he didn't want to get "involved" in any dispute I might be having with his crony ken's muffler shop. That's xxxxxxxx. He became "involved" when he refused to work on my car; which is a clear-cut case of discrimination. Not only am I going to sue this ken's muffler and auto repair for the incompetent, negligent so-called "work" they performed on my car but I'm also going to sue this cadillac of fayetteville for the blatant discrimination I was shown on Thursday. Be forewarned people, don't take your car to these crooked, arrogant, racist, xxxxxx. More

Sales person implied the 2011 vehicle I purchased had two(remote keys) and the owners manuel, as he stated "it should it is a 2011" so I believed him and the fin. guy had me sign a "We owe" form and trus two(remote keys) and the owners manuel, as he stated "it should it is a 2011" so I believed him and the fin. guy had me sign a "We owe" form and trusting my sales person I did. Now they tell me that my car was used so they only got one key and that's what I get same goes for the owners manual. Well still no call, 24,000 vehicle and they make it sound like I bought a car from side of the road car lot which probably would have been expectedde Would I reccommed this dealer never!!!!!!!!!!!!!!!!!!!! again More

The snooty attitude that the two service dept. receptionists have is an immediate turn-off. The price I was charged was way too high. SUCKS! receptionists have is an immediate turn-off. The price I was charged was way too high. SUCKS! More