Cadillac of Greenwich

Experience Fausto I Fante at Greenwich Cadillac was excellent at showing me the new features in nyvescsjade abd walking me through the laisrsirk avdxexpksijkng t Fausto I Fante at Greenwich Cadillac was excellent at showing me the new features in nyvescsjade abd walking me through the laisrsirk avdxexpksijkng the process. More

Very pleasant and I felt well looked after. The service was very quick and they even helped get some scratches out of my car right away as I waited. I even thought, “Wow, this was a really nice The service was very quick and they even helped get some scratches out of my car right away as I waited. I even thought, “Wow, this was a really nice experience compared to other dealerships”. I also thought people should drive cadillacs more, since I love mine. I had a Porsche 911 before, which I enjoyed, but this is just a much more luxurious ride. More

First Impression, lasting impression My first line of interaction with this dealership was via telephone and I found the Customer Service representatives, the ladies at the front desk, to My first line of interaction with this dealership was via telephone and I found the Customer Service representatives, the ladies at the front desk, to be rude and unfriendly. Their demeanor was no better in person. The service advisor, Mike, was great; he took the time to explain the needed repairs. Next time, I will not hesitate to drive farther for better service on the front line. More

Straight to the point. No non-sense. Fausto was very knowledgeable, helpful, and overall professional. Answered questions thoroughly and accurately, proactively looked up rebates I can us Fausto was very knowledgeable, helpful, and overall professional. Answered questions thoroughly and accurately, proactively looked up rebates I can use and structured them well, and did a lot of the legwork for me. Pleasure to have dealt with him. More

Amazing dealership Professional, courteous, and understanding of me and my needs. This was a great experience with people who made me feel like I was the most important Professional, courteous, and understanding of me and my needs. This was a great experience with people who made me feel like I was the most important person in the dealership. More

Easy and efficient Everyone at the dealership is pleasant and respectful. My salesperson Raj Jagtiani was very patient in teaching me about the car and mentioning that h Everyone at the dealership is pleasant and respectful. My salesperson Raj Jagtiani was very patient in teaching me about the car and mentioning that he would help me at anytime with questions I may have in the future. More

Cadillac Dreaming Car buying can be stressful, super tough and sometimes super expensive. Met these two wonderful individuals approximately 7 years ago. Classy an Car buying can be stressful, super tough and sometimes super expensive. Met these two wonderful individuals approximately 7 years ago. Classy and smart individuals who care about you and your car buying experience. They together made my experience a wonderful one. Mike Perna - Service Manager at Cadillac of Greenwich who introduced me to - Fausto Infante. Fausto was on top of things and answered my every question, concern and made my experience from shifting from another dealership a lot less stressful. He provided me a sense of comfort and to top it off, came through with a car that I only would refer to as a dream. He made it affordable and fair with all the pricing. My experience in a nut-shell - I am a long time resident of Brooklyn, NY. The attention, respect and comfort made me look forward to the 2 hour drive to Cadillac of Greenwich. I know i created a friendship that will last a long time with Cadillac and my guys Fausto and Mike! More

Service is superb From start to finish it was a pleasure. I was created by name at arrival which is nice. The service was fast and done correctly while I waited. I hi From start to finish it was a pleasure. I was created by name at arrival which is nice. The service was fast and done correctly while I waited. I highly recommend. More

Courtesy and kindness From the initial service call to final pick up. Everyone there was very kind and courteous. My drop off went with ease I got into the spare and took o From the initial service call to final pick up. Everyone there was very kind and courteous. My drop off went with ease I got into the spare and took off. they wanted.to perform a change in fluids for the transmission and the cooling system. I got a phone call and it was explained in full. I arrived for the pick up and everything was done and accomplished. Your staff should be fully commended for their stellar performance. More

Visits to Greenwich Cadillac The service was great at the service counter and paper work was accurate. However, when I received my car back, the drivers side smelled like a wet The service was great at the service counter and paper work was accurate. However, when I received my car back, the drivers side smelled like a wet rag. It smelled so bad, I ad yo pull over at exit 5 at a gas station and try to figure out why the car smelled so bad. I dont know why, but maybe the crew that were working on the car, transferred the odor from their sweaty uniform onto the drivers seat. Thsts my best guess. In terms of why I would not recommend this dealership to anyone, that has to with Rondell. I initially attempted to buy my SRX from Greenwhich Cadillac in Nov 2017. However, Rondell was so rude and aggressive I could not bare doing business with him. I would not want anyone else to be subjected to his aggressive and unwelcoming tactics. I hope you find my reasons for not recommending this dea lordship helpful. More