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Cadillac of Lake Lanier

Gainesville, GA

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126 Reviews

2355 Browns Bridge Road

Gainesville, GA

30504

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126 Reviews of Cadillac of Lake Lanier

September 17, 2018

We love our new car Everyone worked hard to make sure we left with our new car! It wasnt easy since we owed money on our trade in and our budget only allowed us to put m More

by Mountain lovers 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Aycock, Darwin Ortiz, Gene Diehm
Sep 17, 2018 -

Cadillac of Lake Lanier responded

Thank you for sharing your experience with all of us here at Cadillac of Lake Lanier. We highly appreciate your business. Please feel free to call us anytime at 770-535-2200 with any questions or concerns. Thank you, Bill Iqbal - Director of Business Development

July 16, 2018

To many lies I was putting a lot of cash to pay for this car and the sales mgr. demanded my money or no deal.Wanted me to pay in full but the car was not ready to More

by bs
Recommend Dealer
No
Employees Worked With
Nadir Quadir, Marvin Mattson, Darwin Ortiz
Jul 19, 2018 -

Cadillac of Lake Lanier responded

Thank you for your review. The Cadillac SRX that you were interested in was a lease return and needed some work done on it, which was why we needed your down payment in order to commence work. Once we processed your down payment, we were able to complete the work and deliver the vehicle on Wednesday as promised. We appreciate your business, and hope your wife continues to enjoy her new car and wish you both many happy driving miles! Please don't hesitate to let us know if you have any further questions. Sincerely - Cadillac of Lake Lanier.

July 13, 2018

Amazing Service! I’ve never enjoyed buying a new car but the experience I had at Lake Lanier Cadillac was nothing short of amazing. I had already done my homework and More

by Daisy83408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Mattson, Darwin Ortiz, Cesar Flores
May 29, 2018

Purchasing a new car. Very. Pleased with our salesman Eugene, Everything was ready to proceed when we got the dealership after our 4 hr drive, Every one very helpful. Would More

by Mycar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Diehm,, Marvin Mattson, Darwin Ortiz
May 07, 2018

Amazing Service Took my Lincoln MKT there and received an amazing service. Very friendly staff. They cleaned my car after it was done. I highly recommend everyone to More

by MBilal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Richardson, Jonathan Conover, Sueann Turno
May 04, 2018

Knowledgeable Professionals Everett was very professional and a no pressure salesman. He knew the vehicle and made us feel comfortable with the purchase. I would definitely buy More

by ET53
Recommend Dealer
Yes
Employees Worked With
Everett Bailey
April 22, 2018

Best of Best! All my service needs were met over and above from the service staff. Because of the great maintenance service my car still perform like the day I drov More

by Happy girl 1311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the young men names that worked on my car I can only say they provided excellent work . I could count on them to fix any problem I may have had. Thanks to Amy and her great staff., Amy Richardson, Marvin Mattson
April 19, 2018

Outstanding customer service! Sueann in service is the best. She is friendly and very helpful no matter how busy they seem to be. I had to bring my car in for service on a couple More

by donfar7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sueann Turno
April 19, 2018

Best Dealership Highly recommend this dealership. Very professional. They are honest and don't play games like other dealers. Call Marvin Mattson for exceptional serv More

by Caddy.girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Mattson
January 12, 2018

Poor service. I was assured that if I be finished at 11:30 if I had a 10:30 appointment. It’s took 45 minutes longer than promised and I was late to work. Go elsew More

by Really
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Bailey, Daren Bennett
Jan 31, 2018 -

Cadillac of Lake Lanier responded

Thank you for reaching out to write us a review. We appreciate feedback from our customers, as it's how we can learn to improve the level of service we provide. We're sorry that your appointment took longer than scheduled. Our management team has been made aware of your case, and they're implementing changes to ensure that we're able to complete service on your vehicle and get you back on the road as soon as possible. If you have any further questions, our GM, Ivan Reyes, would be happy to assist. He can be reached at 770-535-2200. Sincerely - The Cadillac Experience Team.

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