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Cadillac of Las Vegas

Las Vegas, NV

4.0
67 Reviews
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5185 W Sahara Ave

Las Vegas, NV

89146

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Showing 67 reviews

June 03, 2023

Didn't follow through with all the paperwork properly I had to keep calling and calling for it More

by tootsiebelle@cox.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas and staff
Jun 06, 2023 -

Cadillac of Las Vegas responded

Hello, Thank you for letting us know about your recent visit to Cadillac of Las Vegas. We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to have a better understanding of your experience. Please reach out to our General Manager at (855) 275-1226 at your earliest convenience.

June 01, 2023

Excellent dealership! My buying experience was superb! Austin, my sales executive was knowledgeable, personable, and professional. Ted in finance made it stress free and q More

by Jason1mash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Ted, Scott
Jun 06, 2023 -

Cadillac of Las Vegas responded

Jason, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

August 04, 2022

Samantha McKendall is truly an impressive service advisor and an outstanding representative for the Cadillac of Las Vegas dealership! I brought in my Cadillac CTS for some very specific/difficult repairs as More

by ddyuschalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha McKendall
February 25, 2020

Smooth Transition From the first time I visited the Sales Team, I was met with such warmth and professionalism. Larry Atwell was very attentive to my concerns and worke More

by encouragingu2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Atwell, Shaun, Shawntelle, Manny
Feb 27, 2020 -

Cadillac of Las Vegas responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

February 19, 2020

taking advantage of young people I left a review 5 months ago.. after talking to the Service Director, I was promised that my son would be treated good and not overpriced. Unfortunate More

by juice.ws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
brittan
Feb 20, 2020 -

Cadillac of Las Vegas responded

Hi Julian, we would like to get some more details about your experience with us. Please reach out to us at (702) 900-0132 when you can so we can address this situation directly. Thank you and have a great day.

January 24, 2020

Great location, very professional , knowledgeable. Excellent customer service. My appointment was scheduled on time and I was given shuttle service to and from home to appointment. More

by Skippywjj
Recommend Dealer
Yes
Employees Worked With
Britten Battisti
Feb 25, 2020 -

Cadillac of Las Vegas responded

Skippywjj, we're happy you found our staff to be so supportive during your experience here at Cadillac of Las Vegas. We hope to see you soon!

June 20, 2019

Always taking care of me! Came in for one thing and my service coordinator realized other things were in need at the mileage I was out and took care of all of it at the same ti More

by cfaber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britten Batisti
Feb 27, 2020 -

Cadillac of Las Vegas responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 16, 2019

Brake issue with Escalade They took care of brake issue I had in front and rear. Brittin did good job. Wish they had more techs like him. I Love my Cadillac Escalade More

by Mich99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittin
Jun 18, 2019 -

Cadillac of Las Vegas responded

Thanks so much for taking the time to leave us this review! We are thrilled to hear you received top-notch service during your visit. Please feel free to reach out if there is any other way we can assist you!

May 15, 2019

Oil Change, Tire Rotation Great service!! Came in for an oil change and questions regarding my car. Service rep was very helpful and gave me great insight on my car. More

by ehneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 27, 2020 -

Cadillac of Las Vegas responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 27, 2019

Maintenance made nasty mess in my car During lumbar support repair on my car maintenance left filthy scuff marks on front and rear carpet and musky smelly odor and smeared windshields.. Po More

by Integrity
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Britten
Jan 30, 2019 -

Cadillac of Las Vegas responded

Integrity, words aren't enough to express how truly sorry we are about your bad experience. Let us show you how we can make this right. Please call Cadillac of Las Vegas at (702) 979-2055 so we can rectify this situation.

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